Billing error

There is a pending purchase on my app store. (No option to cancel the pending purchase, Only shows amount owed)Every time I install or update an app there is always a pop up saying BILLING PROBLEM on which I need to put payment method on it. Do I really need to pay the pending purchases so that my app store will be back to normal?

iPhone 11 Pro, iOS 17

Posted on Sep 19, 2024 5:21 AM

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1 reply

Sep 19, 2024 12:13 PM in response to ShawnAya2426

Is the purchase pending because you didn't pay for it?


Your account usually needs a functioning payment method, even for free or re-downloaded apps.


If you default paying for a purchase, Apple usually suspends your account until you have resolved the issue, which usually requires a phone call to Apple Support.


Direct link to Apple Support options -

https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


World-wide Apple Support -

Contact Apple for support and service - Apple Support


M1 Mac mini, macOS 15;  Watch, series 7 GPS/cellular, watchOS 11; iPhone 12 Pro, iOS 18; TV 4th Gen, tvOS 18; HomePods, audioOS 18 and Airport Express w/ Airplay 2

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Billing error

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