macOS Sequoia network issues

Like many others, Sequoia started behaving very sluggish from the very beginning. The computer itself was slow, but I also had trouble accessing the company's Microsoft 365 environment. I couldn't access SharePoint, OneDrive repeatedly asked me to log in, DNS resolution frequently didn't work, Teams refused to allow me to join meetings, the browser versions of Office, Excel etc didn't work, etc.


First thing was to uninstall the VPN software I sometimes have to use to connect to the office network from home. I'll wait for the vendor to release an update.


While at the office, my MacBook Pro is connected to both WiFi and cabled Ethernet. Once I unplugged the cable, things started behaving better - that's clearly a bug, and it has always worked just fine in older versions of macOS.


Setting Private Wi-Fi address to "fixed" helped with the frequent network disconnects. I've now set it to "off" (because I rarely use public Wi-Fi networks).


Things are now mostly back to normal. I hope this helps others struggling with similar issues.

MacBook Pro 15″, macOS 15.0

Posted on Sep 19, 2024 2:07 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 29, 2024 4:05 AM

Problem Solved! - And an alternative Solution for Network Issues on Macs with Sequoia 15.0.1 (Intel Chip)


Hey everyone,


I wanted to share a workaround and the latest update on an issue we ran into recently with some Macs at our company. We have around 15 Macs, and they were all working fine until a few days ago, when we started seeing frequent, frustrating network issues:

  • Random disconnections from our internal software
  • Email failures
  • DNS resolution issues (resulting in no internet connection)


Here’s what I found:

After looking closely at the differences between the Macs having issues and those that weren’t, I realized the problem only affected iMacs that were:

  • Updated to Sequoia 15.0.1
  • Running on Intel chips

Meanwhile, iMacs running Sequoia on M1 or M2 chips or those on Sonoma (Intel, M1, or M2) were working perfectly.


Troubleshooting Steps Tried (Spoiler: Didn’t Work)

I tried everything I could think of: replacing cables, configuring devices with DHCP, setting Fixed IPs, assigning IPs based on MAC addresses, adding IPs and DNS into our firewall, disabling firewalls and VPNs, and fiddling with advanced Ethernet settings. Nothing seemed to work.


Temporary Fix (Before the final solution)

While troubleshooting, I managed to identify a way to reproduce the issue: simply rebooting an affected iMac. After a reboot, it wouldn’t immediately connect due to (what I think it is)a bug in the “mDNSResponder” process, which affected auto-discovery and server detection.


To work around this, I wrote a script to:

  1. Detect the active Ethernet interface
  2. Shut it down temporarily, then turn it back on after 10 seconds.


#!/bin/bash

# List all active network interfaces
for interface in $(networksetup -listallhardwareports | awk '/Device:/{print $2}')
do
  # Get IP address assigned to the interface
  ip=$(ifconfig $interface | awk '/inet /{print $2}')

  # If IP address is assigned, print the interface and the IP
  if [ -n "$ip" ]; then
    echo "Ethernet Interface: $interface"
    echo "IP Address: $ip"
    # Turn off the interface
	sudo ifconfig $interface down
    # Wait for 10 seconds
	sleep 10
    # Turn the interface back on
	sudo ifconfig $interface up   
  fi
done


Running this script daily helped keep our iMacs connected – not a pretty solution, but it worked.


The Real Fix (Finally!)

Yesterday, I noticed that Apple released Sequoia 15.1. I updated one of the affected iMacs last night, and today it’s been working perfectly. After several reboots, the problem hasn’t resurfaced, which looks promising!

I’ll be updating the rest of our affected iMacs at the earliest opportunity and will report back if there are any hiccups.

Hope this helps! If this solution worked for you or you found this useful, please upvote so others can find it easily.


Thanks!

Junior.

102 replies

Oct 17, 2024 3:47 AM in response to Starbreeze

At first I thought it was my internet service provider or modem. No, it wasn't, but, I now have a new modem coming. Doh! I also tried almost everything listed here on the issue.

I use an ethernet cable and rarely use WiFi on my M1 MacMini. Following a hunch, I turned WiFi ON, got a random message (forgot what it said), then I turned WiFi OFF and the endless internet service drop-outs stopped. It's been working well the past hour. Fingers crossed, for me and all of you!

Sep 29, 2024 7:46 AM in response to Drakemm

Drakemm wrote:

I tried turning off the firewall - it didn't help, reinstalling the utility from Nikon - it didn't help.
I set up a new LAN connection from the beginning with camera management in the utility - it didn't help. Can you please advise me of something I might have overlooked?

Firewall is one thing. The next thing is also firewall, or rather, any other kind of 3rd party "privacy" or "security" app that hacks around with network internals.


Also check System Settings > Network > WiFi > Private WiFi address and make sure it is set to "fixed".

That is, how do I get back to OS Sonoma?

That's a different question altogether. Create a bootable USB installer. Boot to recovery. Erase the hard drive. Reinstall Sonoma, restore from backup created before installing Sequoia.

Jan 1, 2025 7:28 PM in response to Starbreeze

Hello all,


I am not too sure if my issue is related to the one on the thread but I can't find more details about it anywhere else. If posted it wrongly, let me know if you know of a more appropriate thread.


I'm currently on 15.2, while things have improved, i still had trouble using Facetime to call thorugh my iPhone. Following some comments on the thread, my workaround has been to disable all "Filters & Proxies" under network options, although, I was able to use my VPN no problem. If I want one of the filters is ON and I must disable Apple Firewall. So it's either one or the other but NOT both. This is new on Sequioa of course, never an issue on previous OSs.


Jan 30, 2025 4:14 PM in response to FutureX

Have you run Disk Utility's Disk First Aid on all connected drives?


In Disk Utility>View, select Show all Devices, highlight the top left entry.


Run Disk First Aid on all items in the left panel, from top down.


Are you running any VPN, Anti-Virus, or Cleaning apps?



We need to see what all is running, a report from this will not display any personal info...

Using EtreCheck - Apple Community


EtreCheck is a FREE simple little diagnostic tool to display the important details of your system configuration and allow you to copy that information to the Clipboard. It is meant to be used with Apple Support Communities to help people help you with your Mac. It will not display any personal info. Give it Full Disk Access.

https://www.etrecheck.com/


Give etrecheck Full Disk Access before running.


Thanks for Old Toad’s etrecheck instructions…

Slow iMac 2017 - Apple Community


Feb 5, 2025 9:40 AM in response to Starbreeze

Found a very TEMPORARY solution:


https://www.reddit.com/r/MacOS/comments/1fnug2a/macos_sequoia_smb_shares_crashing/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button


Essentially you add or update the nsmb.conf file as laid out in the above post.


The connection seems stable but GREATLY slows down the connection speed.


This is NOT a solution, it is a workaround until Apple gets their act together.


Feb 25, 2025 3:06 AM in response to Starbreeze

Another fix to try!


All of a sudden had a very slow internet connection on wifi or hotspot with Mac OS sequoia. Nothing of all the recommended fixes worked (VPN, filters, firewall, limited checking and fixed IP, etc).


What did do the magic so far, is step 5:


https://osxdaily.com/2024/10/08/fix-macos-sequoia-network-wifi-issues/


*in steps under 5) it is recommended to move the files to your desktop as backup. Do that! But what’s not mentioned there and I think you should do (as I did), remove these 5 files afterwards from the system folder.


Then restart and enable wifi.




This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

macOS Sequoia network issues

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.