macOS Sequoia network issues

Like many others, Sequoia started behaving very sluggish from the very beginning. The computer itself was slow, but I also had trouble accessing the company's Microsoft 365 environment. I couldn't access SharePoint, OneDrive repeatedly asked me to log in, DNS resolution frequently didn't work, Teams refused to allow me to join meetings, the browser versions of Office, Excel etc didn't work, etc.


First thing was to uninstall the VPN software I sometimes have to use to connect to the office network from home. I'll wait for the vendor to release an update.


While at the office, my MacBook Pro is connected to both WiFi and cabled Ethernet. Once I unplugged the cable, things started behaving better - that's clearly a bug, and it has always worked just fine in older versions of macOS.


Setting Private Wi-Fi address to "fixed" helped with the frequent network disconnects. I've now set it to "off" (because I rarely use public Wi-Fi networks).


Things are now mostly back to normal. I hope this helps others struggling with similar issues.

MacBook Pro 15″, macOS 15.0

Posted on Sep 19, 2024 2:07 PM

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Posted on Oct 29, 2024 4:05 AM

Problem Solved! - And an alternative Solution for Network Issues on Macs with Sequoia 15.0.1 (Intel Chip)


Hey everyone,


I wanted to share a workaround and the latest update on an issue we ran into recently with some Macs at our company. We have around 15 Macs, and they were all working fine until a few days ago, when we started seeing frequent, frustrating network issues:

  • Random disconnections from our internal software
  • Email failures
  • DNS resolution issues (resulting in no internet connection)


Here’s what I found:

After looking closely at the differences between the Macs having issues and those that weren’t, I realized the problem only affected iMacs that were:

  • Updated to Sequoia 15.0.1
  • Running on Intel chips

Meanwhile, iMacs running Sequoia on M1 or M2 chips or those on Sonoma (Intel, M1, or M2) were working perfectly.


Troubleshooting Steps Tried (Spoiler: Didn’t Work)

I tried everything I could think of: replacing cables, configuring devices with DHCP, setting Fixed IPs, assigning IPs based on MAC addresses, adding IPs and DNS into our firewall, disabling firewalls and VPNs, and fiddling with advanced Ethernet settings. Nothing seemed to work.


Temporary Fix (Before the final solution)

While troubleshooting, I managed to identify a way to reproduce the issue: simply rebooting an affected iMac. After a reboot, it wouldn’t immediately connect due to (what I think it is)a bug in the “mDNSResponder” process, which affected auto-discovery and server detection.


To work around this, I wrote a script to:

  1. Detect the active Ethernet interface
  2. Shut it down temporarily, then turn it back on after 10 seconds.


#!/bin/bash

# List all active network interfaces
for interface in $(networksetup -listallhardwareports | awk '/Device:/{print $2}')
do
  # Get IP address assigned to the interface
  ip=$(ifconfig $interface | awk '/inet /{print $2}')

  # If IP address is assigned, print the interface and the IP
  if [ -n "$ip" ]; then
    echo "Ethernet Interface: $interface"
    echo "IP Address: $ip"
    # Turn off the interface
	sudo ifconfig $interface down
    # Wait for 10 seconds
	sleep 10
    # Turn the interface back on
	sudo ifconfig $interface up   
  fi
done


Running this script daily helped keep our iMacs connected – not a pretty solution, but it worked.


The Real Fix (Finally!)

Yesterday, I noticed that Apple released Sequoia 15.1. I updated one of the affected iMacs last night, and today it’s been working perfectly. After several reboots, the problem hasn’t resurfaced, which looks promising!

I’ll be updating the rest of our affected iMacs at the earliest opportunity and will report back if there are any hiccups.

Hope this helps! If this solution worked for you or you found this useful, please upvote so others can find it easily.


Thanks!

Junior.

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macOS Sequoia network issues

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