Saving in DOC format, not DOCX.
Well, I was heretofore unaware that the DOC and DOCX formats are different. But I am dealing with a... person... who wants all the submitted documents to be in the former, DOC. His language was quite rude and frankly I will not only not be working with him again but also sending word around. In the meanwhile, however, I need to ask something to cover my derriere. Specifically, can you export documents in the actual Word DOC format as opposed to DOCX?
I expect to advise the concerned individual that the DOC format has been phased out and it is not reasonable to expect a person to download a dodgy app to convert files back and forth.