How to fix iPhone 16 Pro Max Stuck on Setup?

Setting up new iPhone and transferred number from old phone. New phone appears stuck on "Cellular Setup Complete" with only the greyed out bar at the bottom of the screen and a spinning "thinking" icon. Next step??


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Posted on Sep 20, 2024 7:11 AM

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Posted on Sep 24, 2024 4:34 AM

I have this same issue (stuck at hello and cannot reset or turn off). Were you able to resolve it?

171 replies

Oct 15, 2024 3:07 PM in response to Bob-W2GG

Are none of you guys actually taking a few minutes of your time to read through the comments on this? All asking the same question but the solution is in here multiple times. Get the phone into recovery mode plug into your Mac or pc and erase/re install iOS.

apple stores are going to be flooded because of this lol they better release another update or something haha

Oct 15, 2024 6:59 PM in response to Bob-W2GG

I was able to fix this by following this Reddit post. If you have a Mac, then follow these steps:

  1. Plug the stuck iPhone into your Mac
  2. Restart your iPhone and put it into Recovery Mode
  3. While putting it into Recovery Mode, make sure to continue holding the power button down while you see the Apple logo on the screen. It should change to an icon telling you to plug it into your Mac.
  4. On your Mac, follow the prompts to Update and/or Restore your iPhone.


Hope this helps others and thanks to the folks who helped me.

How to fix iPhone 16 Pro Max Stuck on Setup?

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