In IOS 18, my new yahoo mails don’t download until I open the apple mail app. The badge will say I have a number of new emails, but they don’t start downloading until I access the inbox. This worked until the upgrade and all I’m still set to Fetch every 15 minutes (yahoo doesn’t allow push) like before.
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iPhone 14 Pro, iOS 18
I escalated the issue and spoke with a higher level technical support representative today (12/15), and she acknowledged that there’s an issue with Yahoo mail in the Mail app with iOS 18.2.
The workaround is to use the Yahoo mail app until it gets fixed. There’s no eta on the resolution, but she said that it’s a high priority to fix it because it affects so many people.
This doesn’t match what I’ve been told by multiple senior level support representatives. None of them are aware of any known issues with the Mail app and Yahoo Mail.
I’ve been dealing with Apple support for over a month. I was supposed to get another callback today (12/19) but for some reason I got an email about a missed call even though my phone never rang. I called in and got redirected to a different senior support agent.
He is not aware of any issues with Yahoo Mail in the Mail app in iOS 18.2. Neither was the original support agent.
He opened a RTA. The original agent told me she did that, but apparently never submitted any of the logs she collected to the engineers, so nothing has happened for a month. The new agent collected logs and said he’d submit them. Of note the Mail logging initiated by support is still broken. Any attempt to submit those logs immediately fails.
You are correct! My yahoo mail works just fine, while attached to my Apple MagSafe charger. As soon as I disconnect, I get zero yahoo mail notifications, badges, etc, until I open the native mail app; then my yahoo emails begin to download, and the notification banners start pouring in.
Hi mate, thanks for reply. I always keep mail app opened on background, usually never close it unless necessary. What’s making me crazy, is carelessness of apple support. I reported this problem 2x at customer support under warranty, and always heard blah blah, that it’s 3rd party issue. There was several updates of iOS 18, problem still persist. Using more different mail accounts on mail app, only yahoo stopped working after upgrade to iOS 18 and even worse , settings on yahoo account in mail accounts are vanished 🤔 I’m happy to have all accounts in one app, so app can learn behaviour of moving my emails to certain folders after I read them and give me suggestions without making rules. That’s reason why I not use gmail or yahoo apps, so don’t know if it’s working in these apps but also don’t want to find it out 😉 simply want to use iPhone mail app as before iOS upgrade, can’t understand what can be so difficult to fix it for apple software technicians… thanks, hope they finally sort this out
@Nitegoat, bummer on it reverting on you to that state. I have been on 18.3.1 for a couple days now and my mail app seems to be working normally with Yahoo Mail.
Note to test this you can see the phone will Check for mail when plugging in and out power.
Believe it or not, the iOS 18.3 update today, seems to have resolved all of my mail issues. That’s not to say that they won’t return; so I’m just keeping my fingers crossed.
I contacted yahoo customer care who said I should delete and add my yahoo account, which did not help. They then said it’s an apple problem because it’s their mail app and to contact them. Which I did.
Can you send us a screenshot of Apple confirming? Want to make sure before I raise this issue also it indeed will be addressed because it’s affecting me personally bad. I’m having to constantly go and try and refresh it to make sure I’m not missing important emails on my Yahoo. And yes I have it on 15min fetch.
Prior to ios 18 download, my native iphone app would fetch my yahoo mail and alert me with a red dot on the app and also a pop-up notification. I was hoping with the latest 18.2 update within the last few days that the issue would be remedied as many were suggesting. But that hasn't been the case.
I may have spoke too soon. Originally after updating to iOS 18.3 mail wasn’t downloading without the app open, but I just had 1 email download now without opening the mail app or charging on both my iPad and iPhone.
It may have been a fluke, but it’s a good sign.
I think this is what I’m experiencing too. I thought this issue was resolved with 18.3, but it’s not.
Until I see emails showing up in my Mail app, I’ll continue to use the Yahoo Mail app.
I’ve given up trying to fix this.
Pretty sure this is the same thing I’m dealing with as well. After first having updated to 18.3, it appeared to have fixed my mail/notification issues; but it has not. Mail works better than before, but I’m still having the issues which you described.
No, same problem on 18.3. Also realised that my attachments are missing when moved to another folder in yahoo account in iPhone Mail app. So I lost all my payslips and receipts since October and settings in mail accounts for yahoo also missing, so can’t set manually values to make it work.
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After updating to 18.3.1, this morning, my Yahoo! Mail no longer fetches. While using 18.3, it worked about 95% of the time. Now it’s not working at all again, even while connected to a power source. Apple is really soiling the bed on this one.
Yahoo mail only supports Fetch which is set to 15 minutes as it has been for years. This behavior started with iOS 18
Yahoo mail not downloading in background on iOS 18
