Hi everyone,
I bought a new phone and have been attempting a data transfer with my old phone (both iPhones 14). The old phone is IOS18.
The new phone is getting stuck on the software update to IOS18; I have waited three hours.
Am I doing something wrong?
Hold on the power button during setup and click “start over”. The phone will factory reset to start from the beginning.
Don’t connect the old device right away.
Until Apple fixes it hopefully with iOS 18.1, the workaround is to push through setup and skip everything without transferring anything. Once you get to the Home Screen, go to settings > general > software update. Update to iOS 18, then factory reset the device and transfer as you normally would.
I hope this helped!
This worked for me with the phone I just got today. Thank you!!
Same problem, from iPhone 14 Pro to 15pro , thanks for solution!
Shame Apple developers for this bug on release!
Same problem here, workaround fixed it! Thank you! Apple please fix!
Hi gilbert5454 just wondering if this fixed the problem??
How did you resolve this as I’ve got the same issue
New phone stuck on software update during data transfer with old phone. Been spinning for two hours.
What is workaround? I’m trying to set up new phone and its stuck on software update for over two hours
Just one additional comment.
In case the eSim has already been transfered to the new phone, when erasing it after updating to the latest iOS, you have the option to keep the eSim.
I am having the same problem, what did u do? Did it eventually work ? Just bought iPhone 13 and my old phone is 11.
Thank you,had same problem and it is now fine
Thank you for posting this workaround!! I only wish I had read this after multiple attempts instead of wasting hours on this!!
You’re amazing. Thank you so much!
I just tried doing this your way but then during setup it gets to the update to iOS 18 and I can’t get past it. The update now button is there and I can’t go any further.
Can yoh please tell me the steps to ERASE and not factory reset? Been stuck on this for hours and I’m losing it.
Thank you so much! I’ve finally been able to sort it out and set up the new phone. Thanks everyone for your help.
New phone stuck on software update during data transfer with old phone.
