Hi everyone,
I bought a new phone and have been attempting a data transfer with my old phone (both iPhones 14). The old phone is IOS18.
The new phone is getting stuck on the software update to IOS18; I have waited three hours.
Am I doing something wrong?
Chiming in to say thanks to ScottE45, the suggestion worked. Was waiting for 3 hours for the 'software update', figured something was wrong transferring from old to new phone and found this thread.
Cancelled the transfer, reset new phone, set up with no transfer, updated to 18.1, then did an Erase, then finally chose the transfer option. Took about 10 minutes. Not impressed Apple haven't addressed this.
Same problem here, workaround fixed it! Thank you! Apple please fix!
Hi gilbert5454 just wondering if this fixed the problem??
How did you resolve this as I’ve got the same issue
New phone stuck on software update during data transfer with old phone. Been spinning for two hours.
What is workaround? I’m trying to set up new phone and its stuck on software update for over two hours
Just one additional comment.
In case the eSim has already been transfered to the new phone, when erasing it after updating to the latest iOS, you have the option to keep the eSim.
I am having the same problem, what did u do? Did it eventually work ? Just bought iPhone 13 and my old phone is 11.
Thank you,had same problem and it is now fine
Thank you for posting this workaround!! I only wish I had read this after multiple attempts instead of wasting hours on this!!
You’re amazing. Thank you so much!
I just tried doing this your way but then during setup it gets to the update to iOS 18 and I can’t get past it. The update now button is there and I can’t go any further.
Can yoh please tell me the steps to ERASE and not factory reset? Been stuck on this for hours and I’m losing it.
Thank you so much! I’ve finally been able to sort it out and set up the new phone. Thanks everyone for your help.
I can't believe Apple has done nothing about this. Same thing, two iPhone 14 pro max. Stuck in data transfer. Going to try your work around. Thanks for post!
That's what I was afraid of because I have 2 ESIMS. It was a lot of back and forth. Took hours and was irritating.
New phone stuck on software update during data transfer with old phone.
