You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
Hi everyone,
I bought a new phone and have been attempting a data transfer with my old phone (both iPhones 14). The old phone is IOS18.
The new phone is getting stuck on the software update to IOS18; I have waited three hours.
Am I doing something wrong?
Finally got it to work by using a workaround. Restarted phone and cancelled the migration. Setup new phone without copying anything from old phone. Installed new version of IOS on new phone. Then erased new phone and went through setup again to transfer data.
Can yoh please tell me the steps to ERASE and not factory reset? Been stuck on this for hours and I’m losing it.
My thanks to ScottE45. In addition, I had to reactivate the eSIM through the Verizon app. Both old and new phones were showing SOS.
That's what I was afraid of because I have 2 ESIMS. It was a lot of back and forth. Took hours and was irritating.
Thank you ScottE45! Your solution worked. Spent hours trying to transfer, even called ATT (they had no clue). Wondering why Apple hasn’t addressed this?
Mther Phaqr!! I just spent over 5 hours dealing with this same issue! Wake the phaq up, Apple Tech Support, and get this resolved.
Genious!!!! that worked for me. Thanks to all
New phone stuck on software update during data transfer with old phone.
