Hi everyone,
I bought a new phone and have been attempting a data transfer with my old phone (both iPhones 14). The old phone is IOS18.
The new phone is getting stuck on the software update to IOS18; I have waited three hours.
Am I doing something wrong?
I should have included the fix! Sorry..
I tried to do the same as the OP, but I still got stuck when it attempted to load IOS 18.0. I got around the issue by setting up phone as new WITHOUT using my old phone. Then I was able to update to IOS, and FINALLY downloaded my Backup from iCloud and that fixed the issue. what a Hassle…I was On-Call for work and missed an important message. Everything turned out okay in the end, but was not easy or fun. Hope that helps someone!
That's what I was afraid of because I have 2 ESIMS. It was a lot of back and forth. Took hours and was irritating.
Thank you ScottE45! Your solution worked. Spent hours trying to transfer, even called ATT (they had no clue). Wondering why Apple hasn’t addressed this?
This worked for me! Thanks!
Mther Phaqr!! I just spent over 5 hours dealing with this same issue! Wake the phaq up, Apple Tech Support, and get this resolved.
Genious!!!! that worked for me. Thanks to all
Pity. Back in the days, Apple customers wouldn't have to use "workarounds".
Thanks for this. I have updated the new phone to iOS 18.
How to I re-initiate the "new phone" data transfer? I seem to have two phones operating in isolation now...
Thank you.
Hold on the power button during setup and click “start over”. The phone will factory reset to start from the beginning.
Don’t connect the old device right away.
Until Apple fixes it hopefully with iOS 18.1, the workaround is to push through setup and skip everything without transferring anything. Once you get to the Home Screen, go to settings > general > software update. Update to iOS 18, then factory reset the device and transfer as you normally would.
I hope this helped!
New phone stuck on software update during data transfer with old phone.
