Watch 8 not measuring stairs climbed

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Level 1

4 points

Watch 8 not measuring stairs climbed

I have an Apple watch series 8 I am also a delivery driver. Monday & Tuesdays are my worst days as I have lots of customers who live in flats (appartments) with no lifts (elevators) many live on the 3rd, 4th and even 5th floors. Despite walking all those stairs my Apple watch claims Ive either walked no stairs or 2-3 stairs (including inside my house) for the day. For years I was previously a FitBit user they were able to count flights of stairs (i dont know how accurately) but they seemed to do a far better job than my Watch 8.

Have I missed something in the settings?

Davy

Apple Watch Series 8, watchOS 11

Posted on Sep 20, 2024 11:27 AM

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Answer 1

Ingo2711

Level 9

72,981 points

Sep 21, 2024 10:15 AM in response to Davy1566

Does your iPhone count flight of stairs, if you do not wear the watch?

You will have to climb at least 14 steps to complete 1 flight of stairs.

Maybe also try the suggestion made in this discussion:

Apple Watch 7 not consistently counting f… - Apple Community

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Answer 2

Ingo2711

Level 9

72,981 points

Sep 21, 2024 12:27 PM in response to Davy1566

Taking off the watch and testing the count of flight of stairs with the iPhone is only to find out, if 13 or 14 steps in a row count as 1 flight of stairs climbed on the iPhone.

If your try the same test with your watch, you should see the counted flight of stairs in the Health App -> Flight of Stairs -> scroll down to the bottom, select -> show all data, select the date, and you should see which device registered your stairs climbed.

My totals today were 8, but if you wear the watch and the iPhone, only one device will be counted and added to the daily result. When the watch was charging, the iPhone was the data source.

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Answer 3

Davy1566 Author

Level 1

4 points

Sep 21, 2024 11:01 AM in response to Ingo2711

I must admit I don’t know if it counts stairs when I’m not wearing it. The only time I don’t wear it is when it’s on charge.

In my job carrying deliveries to the 5th floor of a block and my watch displaying 0 floors is laughable. Surely it’s at least registering my increased heart rate & effort 😱

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Answer 4

Ingo2711

Level 9

72,981 points

Sep 20, 2024 11:42 AM in response to Davy1566

Does your watch show the correct elevation, if you start the compass app?

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Answer 5

Davy1566 Author

Level 1

4 points

Sep 20, 2024 8:57 PM in response to Ingo2711

Ive just checked and yes it does😕

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