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AirPods 2 not showing hearing test

Just purchased AirPods Pro 2 and wanted to use them as an additional hearing aid. iPhone has been updated to iOS 18 but when I go to the AirPods menu, there is no option to have them give me a hearing test. Is this not available yet? If so, where can I find that option.

Posted on Sep 20, 2024 4:44 PM

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Question marked as Top-ranking reply

Posted on Oct 28, 2024 10:33 AM

I have just updated my software to iOS 18.1 but still cannot access the hearing aid functionality on my AirPods pro 2. What could be the problem?

128 replies

Oct 28, 2024 11:29 AM in response to AlPrak17

In Canada. Updated today to 18.1 and bought AirPods pro2 specifically for this hearing feature. AirPods updated to 7b19. Feature not available in the AirPods hearing health section. What is interesting is I reboot the phone and then go to the AirPods section it shows greyed out for a few seconds then disappears back to just showing Hearing Protection in Hearing Health 🤷🏻‍♂️

Oct 28, 2024 5:37 PM in response to WildBillD

I bought a pair of Apple AirPods pro2 because Apple said the hearing test feature would be available in Canada. Now after waiting for the update now you tell us this feature will not be available for us Canadians. Very disappointing. I didn’t need just a pair of AirPods. I bought them specifically for that feature.

Oct 29, 2024 12:37 PM in response to WildBillD

In order to use the hearing test and hearing aid function, three things must be true.

  1. Your iPhone must be updated to 18.1. Here are instructions to update.
  2. Your AirPd Pros 2 must be updated to their latest firmware, which 7B19. Here are instructions to update.
  3. You Apple Account must be registered in a country that supports the hearing aid feature. Check your country here.


Once these three requirements are satisfied, place the AirPod Pro 2s in your ears. Go to Settings > your AirPods. Tap Hearing Assistance. If you haven't taken the Hearing Test, tap Take a Hearing Test.


Hope this helps.

AirPods 2 not showing hearing test

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