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AirPods 2 not showing hearing test

Just purchased AirPods Pro 2 and wanted to use them as an additional hearing aid. iPhone has been updated to iOS 18 but when I go to the AirPods menu, there is no option to have them give me a hearing test. Is this not available yet? If so, where can I find that option.

Posted on Sep 20, 2024 4:44 PM

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Question marked as Top-ranking reply

Posted on Oct 24, 2024 2:43 PM

My air pods pro 2 updated today to 7B19 and it still doesn’t have the hearing aid test. Anybody else?

66 replies

Oct 28, 2024 11:29 AM in response to AlPrak17

In Canada. Updated today to 18.1 and bought AirPods pro2 specifically for this hearing feature. AirPods updated to 7b19. Feature not available in the AirPods hearing health section. What is interesting is I reboot the phone and then go to the AirPods section it shows greyed out for a few seconds then disappears back to just showing Hearing Protection in Hearing Health 🤷🏻‍♂️

Oct 28, 2024 5:37 PM in response to WildBillD

I bought a pair of Apple AirPods pro2 because Apple said the hearing test feature would be available in Canada. Now after waiting for the update now you tell us this feature will not be available for us Canadians. Very disappointing. I didn’t need just a pair of AirPods. I bought them specifically for that feature.

Oct 29, 2024 12:37 PM in response to WildBillD

In order to use the hearing test and hearing aid function, three things must be true.

  1. Your iPhone must be updated to 18.1. Here are instructions to update.
  2. Your AirPd Pros 2 must be updated to their latest firmware, which 7B19. Here are instructions to update.
  3. You Apple Account must be registered in a country that supports the hearing aid feature. Check your country here.


Once these three requirements are satisfied, place the AirPod Pro 2s in your ears. Go to Settings > your AirPods. Tap Hearing Assistance. If you haven't taken the Hearing Test, tap Take a Hearing Test.


Hope this helps.

Oct 28, 2024 6:42 PM in response to WildBillD

It works! Kind of. Updated my iPhone 13 to iOS 18.1 today and paired it with AirPod Pro 2 with 7B19 and took the hearing test and successfully set up with hearing aid settings.


As a $5,200 aids wearer for the past four years I think I’ll hang on to the pro level aid for a while longer. The AirPods do give me a Bluetooth connection to my phone now with controls to be able to participate in conversations at a boosted hearing level without a change of hearing device. And, there was an adjustment period with the pro aids as well so I need to give these time.


Upper Midwest, USA. My sympathies to my neighbors up north and around the globe.

AirPods 2 not showing hearing test

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