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AirPods 2 not showing hearing test

Just purchased AirPods Pro 2 and wanted to use them as an additional hearing aid. iPhone has been updated to iOS 18 but when I go to the AirPods menu, there is no option to have them give me a hearing test. Is this not available yet? If so, where can I find that option.

Posted on Sep 20, 2024 4:44 PM

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Question marked as Top-ranking reply

Posted on Oct 24, 2024 2:43 PM

My air pods pro 2 updated today to 7B19 and it still doesn’t have the hearing aid test. Anybody else?

66 replies

Oct 28, 2024 5:33 PM in response to WildBillD

Downloaded 18.1 today. When I opened the AirPods Pro section “Take a Hearing Test” came right up. iPhone 16 Pro, Air Pod Pro2 (usb C). Took the test. Went thru the turn on section and they work great. Control Center now has a little icon with an ear. That lets you adjust all kinds of stuff. Ambient Noise Reduction works very well and is easy to adjust in Control Center.

Oct 29, 2024 1:49 AM in response to WildBillD

I'm in South Africa and it isn't available even though I'm on 18.1 and 7B19. Bought the Air Pod Pro 2 especially with the promise of hearing test being available in Fall (October I guess), and finding it not available in my region is a bit frustrating and jarring. When will it become available for South Africa and what is the reason for the delay?

Oct 31, 2024 3:05 PM in response to json176

Please read thru the replies in this thread. Make sure you satisfy all three requirements.


In order to use the hearing test and hearing aid function, three things must be true. 

  1. Your iPhone must be updated to 18.1. Here are instructions to update. Update your iPhone or iPad - Apple Support
  2. Your AirPd Pros 2 must be updated to their latest firmware, which 7B19. Here are instructions to update. About firmware updates for AirPods - Apple Support
  3. You Apple Account must be registered in a country that supports the hearing aid feature. Check your country here.  AirPods Pro 2 - Hearing Health Feature Availability - Apple


Oct 30, 2024 4:06 PM in response to gerrardsans

gerrardsans wrote:

My country isn't listed in the compatibility list. Makes me wonder, how come this hearing feature can only available in some countries? It doesn't make any sense.


There are so many reasons why the hearing function is not available everywhere. Some countries have restrictions. Others outright ban certain functions. In the US, the hearing function had to be approved by the FDA. It could be that some countries are waiting for similar approvals from their government agencies.

Oct 30, 2024 4:04 PM in response to ThomasTouhey

ThomasTouhey wrote:

I just bought the airpod pro 2 for the hearing aid feature and it does not show. I thought it said it was available in Canada.
Not very nice APPLE

Canada is not listed on the page that shows which countries support the hearing aid function. But it's not Apple who is disallowing it. You can search to see what the hold up is with the Canadian government.


Oh and by the way, you are posting to an Apple user to user community forum. Apple is not here and rarely reads these posts.

AirPods 2 not showing hearing test

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