Apple Intelligence is now available on iPhone, iPad, and Mac!

📢 Newsroom Update

How Apple developed the world’s first end‑to‑end hearing health experience. Learn more >

AirPods 2 not showing hearing test

Just purchased AirPods Pro 2 and wanted to use them as an additional hearing aid. iPhone has been updated to iOS 18 but when I go to the AirPods menu, there is no option to have them give me a hearing test. Is this not available yet? If so, where can I find that option.

Posted on Sep 20, 2024 4:44 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 24, 2024 2:43 PM

My air pods pro 2 updated today to 7B19 and it still doesn’t have the hearing aid test. Anybody else?

66 replies

Oct 28, 2024 3:02 PM in response to WildBillD

You need iOS 18.1 and the AirPods Pro 2 need to be running 7B19. I had iOS 18.1, but the brand new AirPods Pro 2 were running 6F8 or something like that. Once they updated to 7B19 the hearing test popped up.

When you run the hearing test make sure the room is very quiet. A dog walking by or the doorbell ringing will pause the test. You'll get a "It's too loud" alert, and won't be able to resume the test until the test detects it is quiet. Even heavy breathing will make the test pause.

AirPods 2 not showing hearing test

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.