Qardio has gone bankrupt and app is missing from App Store

Someone in this discussion group got an email link on forgetting credentials. May be you can try it again. However, you can’t email their support for help anymore.

I’m not sure if you store your previous credentials in the Apple password manager or not. If you did, you should look for the credentials from getqardio.com instead of using the suggested email/password pair as it took it from a more generic domain (page.link).

Today I received an e-mail for a discount on my next purchase from Qardio. I have responded with an e-mail to their customer support. At this point it has not bounced back (Approx. 10 minutes).

The web page appears to be back up. Time will tell the true store.

I’m happy with it so far! I like the fact that it displays the measurement on the unit as well. I’m also very pleased with my scales as well… I was actually a Withings customer pre Qardio - probably should have just stayed with them in hindsight! Frustratingly I seem to now be able to access my Qardio data and devices again although I’m not sure how long that will be the case as the company doesn’t look to be in a great position financially…

Sure about that? I can get the apps still and their official website looks normal. Google and AI search produces results saying the opposite. I’d like to replace my Arm 2, so anyone have a link to official bankruptcy info?

It is astonishing that I was unaware of their prior bankruptcy filing and that I paid for a device that will not be delivered. This situation strongly suggests that there may be fraudulent intent involved.

I’m having exactly the same issue and, like you, have several of their products that I use daily. It’s very frustrating and I hope we can find a resolution.

This is very concerning exspicaly if you have heath issues.

You are a genius! Thanks so much for finding the link. Solved my problem also.

[Edited by Moderator]

Too bad, it was a good product. It does not allow me to access APP because it asks me for my access and I accessed it via email to Qardio. I deleted the APP and reinstalled. Same issue :( :(

Same here - 4 Qardio products but app working fine today on iphone - Seriously hope gets sorted by someone as products and technology all good and useful. Expensive to replace products !

Get the Qardio app, go to settings, and setup QardioBase. Once it’s setup there, when you open up the app while using the scale, it will sync via Bluetooth.

so Amazon isn’t selling the BP cuff anymore, glad i dug deeper to find this and not purchase through another store. And the apple health app is where i actually saw their monitor being promoted SMH…

I can’t get in like you So maddening as I had. results since September 2023. Have heart issues and need those results to give to my cardiologist

MrsC0207, I am now eyeing Withings - BPM Connect. Good product? Reviews were mixed on Amazon.