iPhone won't connect to WiFi or bluetooth

My phone won’t connect to WiFi or Bluetooth


[Re-Titled by Moderator]

iPhone 13

Posted on Sep 22, 2024 9:11 AM

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Question marked as Top-ranking reply

Posted on Sep 22, 2024 9:20 AM

Tap Settings > Wi-Fi Is Wi-Fi grayed out?


Tap Settings > Bluetooth Is Bluetooth grayed out?


If yes to both questions, try a Forced Restart. Follow the instructions very carefully, as this is a bit tricky.


(Hint.....ignore the "slider" when it appears and keep holding the Side button in until the Apple logo appears. This might take another 30 seconds.)


Force restart iPhone - Apple Support


If still no help, there is a hardware problem with the phone that will need attention at the Apple Store....make an appointment.....or take the phone to an authorized Apple service shop listed below:


Find Locations


1 reply
Question marked as Top-ranking reply

Sep 22, 2024 9:20 AM in response to Brandenarvher

Tap Settings > Wi-Fi Is Wi-Fi grayed out?


Tap Settings > Bluetooth Is Bluetooth grayed out?


If yes to both questions, try a Forced Restart. Follow the instructions very carefully, as this is a bit tricky.


(Hint.....ignore the "slider" when it appears and keep holding the Side button in until the Apple logo appears. This might take another 30 seconds.)


Force restart iPhone - Apple Support


If still no help, there is a hardware problem with the phone that will need attention at the Apple Store....make an appointment.....or take the phone to an authorized Apple service shop listed below:


Find Locations


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iPhone won't connect to WiFi or bluetooth

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