How to unlock my MacBook Air 13”

I need help to unlock my MacBook


[Re-Titled By Moderator]

MacBook Air 13″, macOS 10.15

Posted on Sep 22, 2024 5:43 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 22, 2024 8:52 PM

lamine212 Said:

"How to unlock my MacBook Air 13

-------


Define "Unlock":

How exactly is this locked? Is the Mac stalled (essentially frozen)? Or are you stuck at the Log In screen? Or is it in another manor?


Troubleshooting a Frozen Mac:

A. Try Safe Mode:

In Safe Mode, login items do not run, and corrupt system files(i.e. caches) are intentionally reset as a way to fix issues

  1. Boot: in to Safe Mode: [Hold Down: shift key upon boot].
  2. Log in: as same user
  3. Wait: 30 seconds
  4. Restart; your Mac
  5. Log in: as same user


B. See if your Hard drive is Failing:

What to Try:

  1. Boot: into Recovery Mode.
  2. Select: Disk Utility
  3. Select: the Drive
  4. Click: First Aid button


C. Remove Login Items:

While in Safe Mode, remove all of your Login Items, and then restart the Mac.  Go Here: Change Users & Groups Login Items Preferences on Mac - Apple Support

2 replies
Question marked as Top-ranking reply

Sep 22, 2024 8:52 PM in response to lamine212

lamine212 Said:

"How to unlock my MacBook Air 13

-------


Define "Unlock":

How exactly is this locked? Is the Mac stalled (essentially frozen)? Or are you stuck at the Log In screen? Or is it in another manor?


Troubleshooting a Frozen Mac:

A. Try Safe Mode:

In Safe Mode, login items do not run, and corrupt system files(i.e. caches) are intentionally reset as a way to fix issues

  1. Boot: in to Safe Mode: [Hold Down: shift key upon boot].
  2. Log in: as same user
  3. Wait: 30 seconds
  4. Restart; your Mac
  5. Log in: as same user


B. See if your Hard drive is Failing:

What to Try:

  1. Boot: into Recovery Mode.
  2. Select: Disk Utility
  3. Select: the Drive
  4. Click: First Aid button


C. Remove Login Items:

While in Safe Mode, remove all of your Login Items, and then restart the Mac.  Go Here: Change Users & Groups Login Items Preferences on Mac - Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How to unlock my MacBook Air 13”

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.