How to Resolve iPhone 16 Pro WiFi Connection Problems?

My iPhone 16 Pro won’t even connect to home WiFi.


Super frustrating.


I’ve restarted the phone, reset network settings, restarted my router (Unifi Dream Machine Pro) and no luck.


What a joke.


Have an old iPhone 8, X and 13 pro running on WiFi without issues.



[Re-Titled by Moderator]

Posted on Sep 22, 2024 8:01 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 23, 2024 8:09 AM

This was my issue. Had a new app from previous phone that created a local VPN. However, since this was WIFI only, it immediately killed the WIFI and then had no way of working. "VPN Status" was not connected. However, once I switched VPN apps, it immediately connected to WIFI.

135 replies

Nov 24, 2024 9:03 PM in response to jjk_nj

jjk_nj wrote:

I turn wifi off and between every internet access including twice to be able to access this reply screen and then to send the message. It’s really annoying but works. Why isn’t apple releasing some kind of statement about this and their plan for fixing it? I want my old phone back!

Probably because you're making an assumption everyone is having to do what you're doing. Most people have no issues with Wifi connections. I certainly don't. Apple doesn't often release statements about issues, and certainly not with issues most people aren't having, so waiting for a fix seems not very prudent.


Have you read through this thread, where many users have suggested things which likely would help you. For example, the most common reason for Wifi connectivity issues is have a VPN on ones iPhone. iPhone doesn't need one, so if you have one, delete it from your phone completely.

Dec 1, 2024 3:18 PM in response to healthteam

Had the same issue with my iPhone 16 Pro, just decided one day to not connect to the internet, wouldn't connect to wifi, shows 5G but no internet. Tried resetting network settings multiple times, restarted the phone multiple times. Finally read the response here to delete the VPN and that instantly fixed the issue, all running well now.

Still don't understand why it's worked for 2 months without issues but just decided today that it didn't want to play well with the VPN.

Dec 7, 2024 5:03 PM in response to daniel1418

daniel1418 wrote:

Same issue with no internet connection after working fine for a couple of months. Tried multiple times restarting phone resetting network etc., no help.
Deleted the vpn and worked immediately. Re-installed vpn, worked fine, turned vpn on and lost internet immediately. Turned it off, worked fine again. Deleted vpn for good, it won’t work with the update, try again after the next update

There is absolutely no reason to use a VPN on iPhone. Do yourself a favor and try again after the next update. VPN's do NOT provide the security you think they do. And if you're using a free one, all you're doing is giving the developer access to everything you do on your iPhone, which they then sell to any bidder willing to pay for it. Plus, VPNs cause connectivity issues as you're now learning. Dump it and leave it in the dump.

Sep 23, 2024 4:51 PM in response to healthteam

healthteam Said:

"iPhone 16 pro WiFi issues: My iPhone 16 Pro won’t even connect to home WiFi. Super frustrating. I’ve restarted the phone, reset network settings, restarted my router (Unifi Dream Machine Pro) and no luck. What a joke. Have an old iPhone 8, X and 13 pro running on WiFi without issues."

-------


Troubleshooting iPhone WiFi:

This seems to be catching on. So,…

Report this to Apple:

Do your Part: Provide Apple with feedback on this, letting them know about this issue.  Apple may not get back to you directly, but the more feedback they receive on this, the more they will know what is occurring, and what bug fixes to include in updates to come. Apple will know nothing of this, if you don't report it to them.

  1. Go Here: Feedback - iPhone - Apple
  2. Select: "Bug Report" for the "Feedback Type"
  3. Comment: to when this issue began, and how you have troubleshot it, thus far. Include the URL of this thread
  4. Proceed from there as necessary

Oct 20, 2024 10:41 AM in response to Mike Roberts5

Mike Roberts5 wrote:

None of the VPN or private address solutions have worked for me. It’s so frustrating because I’ve done extensive troubleshooting using other devices and networks and none of it points to a definitive cause.

Apple support wants me to take the phone in for service but won’t guarantee I’ll get a temp replacement which is bs since this is my only phone.

Is there any doubt that this is a software issue that will hopefully be resolved with an update?

🙏🏻

It's most unlikely a software issue which waiting for an update will likely resolve. If you had a VPN, did you remove not just the VPN, but the VPN profile in Settings > General > VPN & Device Management? VPNs are awful on iPhone in so many ways. If there's a trace of it remaining on your iPhone, it can cause such issues.


If I were you, I'd backup my iPhone on your home computer with either iTunes (Windows) or Finder (Mac), then restore the phone from that backup using your computer. This will install a fresh version of iOS in the process and hopefully, wipe any trace of the VPN from your phone. Make sure you deleted the profile where I recommended before doing this.


Here is a link about how to restore from a backup on your computer --> Restore your iPhone, iPad, or iPod touch from a backup - Apple Support


Use the directions on the right about restoring from a backup on your computer.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How to Resolve iPhone 16 Pro WiFi Connection Problems?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.