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How to Resolve iPhone 16 Pro WiFi Connection Problems?

My iPhone 16 Pro won’t even connect to home WiFi.


Super frustrating.


I’ve restarted the phone, reset network settings, restarted my router (Unifi Dream Machine Pro) and no luck.


What a joke.


Have an old iPhone 8, X and 13 pro running on WiFi without issues.



[Re-Titled by Moderator]

Posted on Sep 22, 2024 8:01 PM

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Posted on Sep 23, 2024 9:12 AM

I had the same problem. After trying Network reset etc. I delete the VPN App, which seemed to be the problem. Now it works.

135 replies

Oct 20, 2024 10:06 AM in response to healthteam

None of the VPN or private address solutions have worked for me. It’s so frustrating because I’ve done extensive troubleshooting using other devices and networks and none of it points to a definitive cause.


Apple support wants me to take the phone in for service but won’t guarantee I’ll get a temp replacement which is bs since this is my only phone.


Is there any doubt that this is a software issue that will hopefully be resolved with an update?


🙏🏻

Oct 14, 2024 7:47 PM in response to Mike Roberts5

There are other good ideas like "turn off the 'private wifi address'".


It's also a possibility that you have VPN toggled in your settings even though you don't have or have deleted all old instantiations of a VPN app. I had to both delete the app and turn off VPN in settings. The app I previously used didn't change those settings back with unistall or deletion which is why I had to effectively delete it in two places. If you reset the phone from an old backup, it will probably turn your VPN back on (since it may have been that way for a long time [config'd for vpn] on your old phone and you just didn't know it -- that's my story)

Nov 13, 2024 5:12 AM in response to healthteam

Same problem 16 pro max. Apple needs do better this is the most underwhelming iPhone upgrade. I will be returning and going bk to my 13 pro max. Battery life also horrific. Also did everything from soft reset to VPN troubleshooting, resetting everything at home. Everyone’s else’s phone is fine, this happens everywhere for w every WiFi. Even if I swipe my screen down to the control panel my wifi spot is blue but above says not connected. Will not allow me to toggle wifi off and on in settings either.

Oct 20, 2024 10:41 AM in response to Mike Roberts5

Mike Roberts5 wrote:

None of the VPN or private address solutions have worked for me. It’s so frustrating because I’ve done extensive troubleshooting using other devices and networks and none of it points to a definitive cause.

Apple support wants me to take the phone in for service but won’t guarantee I’ll get a temp replacement which is bs since this is my only phone.

Is there any doubt that this is a software issue that will hopefully be resolved with an update?

🙏🏻

It's most unlikely a software issue which waiting for an update will likely resolve. If you had a VPN, did you remove not just the VPN, but the VPN profile in Settings > General > VPN & Device Management? VPNs are awful on iPhone in so many ways. If there's a trace of it remaining on your iPhone, it can cause such issues.


If I were you, I'd backup my iPhone on your home computer with either iTunes (Windows) or Finder (Mac), then restore the phone from that backup using your computer. This will install a fresh version of iOS in the process and hopefully, wipe any trace of the VPN from your phone. Make sure you deleted the profile where I recommended before doing this.


Here is a link about how to restore from a backup on your computer --> Restore your iPhone, iPad, or iPod touch from a backup - Apple Support


Use the directions on the right about restoring from a backup on your computer.

Sep 26, 2024 9:24 AM in response to healthteam

Just want to back up the VPN solution - worked for me too!


I work with technology and do a decent amount of IT work so I usually feel confident in my abilities to sniff out what the problem is, but this one eluded me completely. Strangely, it had not installed the VPN app yet through restore so it didn't even occur to me that it might be somehow secretly be sitting in settings since... you know... it hadn't been installed yet but lo and behold - VPN settings had my app AND had the "turn on on demand" toggled. Untoggled and removed VPN from Settings and voila.

Nov 6, 2024 7:07 AM in response to healthteam

None of this stuff solved it for me but I found a *somewhat fix* that is not really satisfying but works.

Ref: https://community.ui.com/questions/Help-with-6Ghz-network-and-iPhone-16-Pro/e1afc842-a280-4bc7-883e-4dc7be1f27d5

I didn't get into the advanced solutions proposed on the linked page. However, what I found is that my office has slightly less perfect Wi-Fi than the rest of the house. I could connect to my wifi from the other rooms just fine. Once I stepped into my office (where all my laptops and other phones stay connected fine) the iPhone 16 would drop the network and be unable to reconnect.

So, I turned of 6hz and now it stays connected MOST OF THE TIME. All of my previous phones and laptops have no problem. This phone just has a super low tolerance for less-than-perfect wifi connections and I CAN'T BELIEVE THIS IS A PROBLEM. First iPhone in a decade and couldn't be more disappointed in something so simple.


Nov 23, 2024 6:51 PM in response to healthteam

Trying to set up a new phone and I have two local wifi networks. Both phone says that neither is connected to the internet, yet my Mac Mini is using the same network. I deleted my VPN connection and now it works..I just purchased two phones..cant believe that they are this far into the release and having this problem..I use VPN for a reason..what a PIA!

How to Resolve iPhone 16 Pro WiFi Connection Problems?

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