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How to Resolve iPhone 16 Pro WiFi Connection Problems?

My iPhone 16 Pro won’t even connect to home WiFi.


Super frustrating.


I’ve restarted the phone, reset network settings, restarted my router (Unifi Dream Machine Pro) and no luck.


What a joke.


Have an old iPhone 8, X and 13 pro running on WiFi without issues.



[Re-Titled by Moderator]

Posted on Sep 22, 2024 8:01 PM

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Question marked as Top-ranking reply

Posted on Sep 23, 2024 9:12 AM

I had the same problem. After trying Network reset etc. I delete the VPN App, which seemed to be the problem. Now it works.

67 replies

Sep 24, 2024 3:03 PM in response to healthteam

healthteam wrote:

Finally deleted all VPNs configurations and it works.

Strange because they actually weren’t toggled on. So I don’t know why there was an issue.

Oh well, guess it’s fine for home WiFi… but need a software update from Apple because this is pathetic.

iPhone does NOT need a VPN and they are almost ALWAYS the cause of connection issues as many here have seen. They shouldn't just be turned off, the VPN Profiles should be removed from the phone completely.

Oct 1, 2024 1:41 PM in response to healthteam

My iPhone 16 Pro will NOT stay connected to my home internet. We have a brand new, provider (HBC) installed router and all nine of our other connected Apple and ROKU devices do just fine with it. We do have a NORD VPN.


When the iPhone disconnects (a random and frequent occurrence) it stays disconnected for quite a while- like 15 to 30 minutes- which is kind of frustrating. I have not yet resorted to percussive maintenance, but if I fail to find an alternative, it might come to that.


Does anyone have an understanding of this problem and a solution? I’m at my wit’s end!


L. Perkins

Oct 17, 2024 7:59 AM in response to healthteam

I’ve been having numerous connectivity issues with 16pro max. Never an issue before. Started with my Watch Ultra 1. I’ve reset it three times. It keeps losing connectivity. It also shows up twice in Bluetooth. Once as “connected” without the ℹ️ symbol. The other as not connected with the symbol. When this occurs, the watch won’t be connected to my iPhone. Find My won’t work nor fitness. A reset or restart works for a few days the. Stops again.

I then noticed drops regularly with my AirPods Pro while doing a fitness session. Today my Beats kept dropping as well.


All of this points to the phone being in common. Devices are all having issues. Could it be the WiFi? All of these devices, if I’m not mistaken, use two connections: Bluetooth AND WiFi. I’ll go ask Apple @ Genius Bar. I just reset network settings and removed VPN configurations, and the watch is now connected again. I’m sure I’ll be unable to reproduce the issue when they look but hoping this is already an issue they are aware of. Stay tuned…

Oct 20, 2024 10:06 AM in response to healthteam

None of the VPN or private address solutions have worked for me. It’s so frustrating because I’ve done extensive troubleshooting using other devices and networks and none of it points to a definitive cause.


Apple support wants me to take the phone in for service but won’t guarantee I’ll get a temp replacement which is bs since this is my only phone.


Is there any doubt that this is a software issue that will hopefully be resolved with an update?


🙏🏻

Sep 22, 2024 8:21 PM in response to healthteam

healthteam Said:

"iPhone 16 pro WiFi issues: My iPhone 16 Pro won’t even connect to home WiFi. Super frustrating. I’ve restarted the phone, reset network settings, restarted my router (Unifi Dream Machine Pro) and no luck. What a joke. Have an old iPhone 8, X and 13 pro running on WiFi without issues."

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Troubleshooting iPhone WiFi:


A. About having No Internet Connection:

Just because you are connected to a network, does not mean you have an Internet connection. You may be connected to an internal LAN, and not to the Internet.


A few thoughts to try...

I. Clear the Temporary Internet Files:


II. Restart your Router:

  1. Power: off the router
  2. Wait: 30 seconds
  3. Power: It back on


III. Boot in Safe Mode:

In Safe ModeLogin Items do not run at login, certain preferences are set aside, and damaged system files are then reset. So, once booted in to Safe Mode, wait 30 seconds, and then boot up normally, attempting another update install. For instructions, go here: How to Use safe Mode on your Mac - Apple Support


IV. Try a New Admin User:

What happens when you create a new administrator user, and log into it? Do you still get this error? If not, then it is likely an error with the current user. If so, then it is likely an error with your Mac.


V. Reset your SMC and your NVRAM:

(Applies to Intel-Basel Macs Only) Sometimes changes (i.e. Installations) are made to the system and then settings (i.e. Networking) become corrupted, technically. So, reset both on your Mac. So, reset the SMC and reset the NVRAM or PRAM. It might take three tries. to fix this. So, be certain you have the time to do so.

Start With This:


VI. Add Back the Network:

  1. Go to: Settings
  2. Tap: Wi-Fi
  3. Remove: the network
  4. Wait: 30 seconds
  5. Add: the network back

Oct 14, 2024 7:47 PM in response to Mike Roberts5

There are other good ideas like "turn off the 'private wifi address'".


It's also a possibility that you have VPN toggled in your settings even though you don't have or have deleted all old instantiations of a VPN app. I had to both delete the app and turn off VPN in settings. The app I previously used didn't change those settings back with unistall or deletion which is why I had to effectively delete it in two places. If you reset the phone from an old backup, it will probably turn your VPN back on (since it may have been that way for a long time [config'd for vpn] on your old phone and you just didn't know it -- that's my story)

Oct 20, 2024 11:10 AM in response to AlexVic888

Update…I went to the Apple Store and got a new iPhone 16 Pro (had dead pixel issue on top of the WiFi problems). This did not solve the issue! My home WiFi still does not work. I do not use VPN, factory reset the router, reset all network settings, tried every possible WiFi setting, had a in-person appointment with Apple, spoke to Apple tech support many times on the phone, spoke to my internet provider many times…nothing. All other devices work with home WiFi but the new iPhone 16 Pro simply does not work with my home router. I have no other solutions besides switching internet providers at this point. This is so frustrating!!!!!!

Sep 26, 2024 9:24 AM in response to healthteam

Just want to back up the VPN solution - worked for me too!


I work with technology and do a decent amount of IT work so I usually feel confident in my abilities to sniff out what the problem is, but this one eluded me completely. Strangely, it had not installed the VPN app yet through restore so it didn't even occur to me that it might be somehow secretly be sitting in settings since... you know... it hadn't been installed yet but lo and behold - VPN settings had my app AND had the "turn on on demand" toggled. Untoggled and removed VPN from Settings and voila.

Sep 22, 2024 8:21 PM in response to healthteam

healthteam Said:

"iPhone 16 pro WiFi issues: My iPhone 16 Pro won’t even connect to home WiFi. Super frustrating. I’ve restarted the phone, reset network settings, restarted my router (Unifi Dream Machine Pro) and no luck. What a joke. Have an old iPhone 8, X and 13 pro running on WiFi without issues."

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Connecting to the Web:

A. Close All Apps:

Apps may be open that are stalled. So, save what need be, and then close all apps. Hold you finger down as you swipe up form the bottom-left corner of your screen. Then, close all of these open apps, by sweeping up quickly for all apps.


B. Update your New iPhone:

Try updating it to that, seeing if that fixes this. Important: Be certain to create a backup of your iPhone prior to bring it in. That way, you can have something to restore your iPhone from, should anything go wrong after the update install. Use a Computer for this:  Update your iPhone Using a Computer - User Tip

Oct 20, 2024 10:41 AM in response to Mike Roberts5

Mike Roberts5 wrote:

None of the VPN or private address solutions have worked for me. It’s so frustrating because I’ve done extensive troubleshooting using other devices and networks and none of it points to a definitive cause.

Apple support wants me to take the phone in for service but won’t guarantee I’ll get a temp replacement which is bs since this is my only phone.

Is there any doubt that this is a software issue that will hopefully be resolved with an update?

🙏🏻

It's most unlikely a software issue which waiting for an update will likely resolve. If you had a VPN, did you remove not just the VPN, but the VPN profile in Settings > General > VPN & Device Management? VPNs are awful on iPhone in so many ways. If there's a trace of it remaining on your iPhone, it can cause such issues.


If I were you, I'd backup my iPhone on your home computer with either iTunes (Windows) or Finder (Mac), then restore the phone from that backup using your computer. This will install a fresh version of iOS in the process and hopefully, wipe any trace of the VPN from your phone. Make sure you deleted the profile where I recommended before doing this.


Here is a link about how to restore from a backup on your computer --> Restore your iPhone, iPad, or iPod touch from a backup - Apple Support


Use the directions on the right about restoring from a backup on your computer.

How to Resolve iPhone 16 Pro WiFi Connection Problems?

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