iOS 18, mail app no longer makes move to folder suggestion AGAIN…happened recently in iOS 17 as well

Hi Kamonlai,

I’ve run into the same problem - under iOS apps, the “Mail” icon is missing - so I would assume a) Apple is very aware of the problem they’ve created b) they’re sick and tired of dealing with our complaints c) they have childishly removed the ability to use that feedback area to post additional customer complaints.

I would agree with you that we no longer have the ability to post our observations - thereby forcing us to call up Apple Support and see if that too is a worthless option.

As for your suggestion to use the dedicated GMail app, I have it, tried it out, and find it too has the same issue - namely the “move to” folder icon no longer makes suggestions as to the folder to select - so it appears to be an Apple systemwide problem.

To all who may be reading my reply, rest assured that I am totally bummed out by this.

Since iOS 4, I always thought Apple was the best choice - now it’s become more like “the best of the worst”. Considering the sky high prices for their projects, I too am beginning to wonder if competitor products might just be a better alternative. At the end of the day, it’s discouraging as a customer to be treated this way. I too look forward to the day when Apple fixes a problem they never acknowledged ever existed. It’s 2:39 am where I am - good night to all.

Hi DTChristie,

Yes, I saw that too. Under apps for macOS, the "mail icon" is still there. Nothing like being consistent, and this is nothing like being consistent.

One thing I can add is that this change happened to me only recently, at least a week or more after updating to iOS 18.3.1. That mail feature had been working, then one day I noticed the only choices I had were: "move message" or "Move to "Important"" - at least that part of it is consistent - it's always now just those two choices. BTW, I'm using an iPhone 15 Pro Max - in case that should make any difference - and I have Apple Intelligence turned off - just in case that has something to do with it. I'm glad I'm not alone in this aggravating situation.

When is this smart move feature finally going to get fixed in iOS 18 (again)?

We’ve reached 18.1 and still nothing…

No – that was why I posted! 🤔

It still doesn’t work. We have now reached v18.1!

iOS 18

Thanks. I got this to work. Now how can you select several emails to move all at once?

No obvious improvement on iOS. Interestingly, there are random mails where Spam is suggested.

More importantly: it works as normal on macOS!

What is working snd what did you do? Can you make screenshots somehow?

For me nothing changed ☹️

Great! You can drag two fingers up or down the list of iOS emails to select several.

Still not working. We are now on 18.2

I’ll keep requesting this feature to be turned back on with the next update! Respect!