New Stickers Disappear Immediately (iOS 18 Messages App)

I've recently upgraded to an iPhone 16 Pro with iOS 18. I have lost the ability to create any new Stickers within the Messages app. When I create a new Sticker, it appears in my list of stickers for ~1 second and then disappears. I've tried restarting my device, logging out/in of iCloud, and turning iMessages off/on. These have not resolved the issue.


Prior to upgrading to the iPhone 16 Pro, Stickers were working as expected on my iPhone 15 Pro. I can create new Stickers on other devices running iOS 18 (e.g., iPad Air). However, nothing I've tried has gotten these working on iPhone 16 Pro.


Any guidance would be much appreciated!

iPhone 16 Pro, iOS 18

Posted on Sep 23, 2024 12:19 PM

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Posted on Oct 3, 2024 8:28 AM

Backup your phone. Factory reset it. Sign in to iCloud and restore using the iCloud backup. Fixed the issue for me. I moved from my 15 Pro to a 16 Pro and I think the problem stemmed from doing the Quick Start option aka when I transferred stuff by setting my old phone next to my new one. But yeah, resetting my phone and restoring from the iCloud backup fixed the problem for me. All my stickers are back.

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273 replies

Oct 18, 2024 5:24 AM in response to thetateal

Looks like the key to a successful transfer is to back up old iphone on laptop or pc (or maybe mac) and restore to new iphone from there. Direct transfer and use of iCloud seems to fail. After transfer to new iphone you have to change the name of the device from whatever you backed up from to name of new device and re-verify secure sign in on all apps, but that verification step is required no matter how you transfer.

Nov 16, 2024 4:01 PM in response to ram2246

FWIW, Apple Support claims to be working on a fix to be released in a future iOS update. When I called them, they said that they are aware of the issue, but they are not committing to any timeline like 18.1.01, 18.2, 18.2.1, etc. Since I have read forum user complaints about this or a similar issue dating back a year and occurring with iOS 17, I am not optimistic.


I am reluctant to proceed with the nuclear option (backup, erase, reset to factory, set up as new, restore from backup). It seems like a lot of effort for a feature that I rarely used and can replicate with third party apps. On the other hand, the fact that it is broken bugs me and I know that I could do this to fix it so, if they don’t fix this soon, I might cave.

Mar 22, 2025 5:51 PM in response to ram2246

Reposting a comment below to suggest the same - submit feedback at this link!


”Everyone in this thread, please submit a bug report for broken/blank/un-creatable stickers here:


Feedback - iPhone - Apple


The more people report this, the more attention it will get and will likely be fixed in an upcoming update.

This is not an isolated issue since we're all experiencing it.”


This was my experience…. 😔

“I had JUST spent hours making stickers to illustrate a business proposal!! Got set to put it all together and those plus all I had before were GONE!! More upset to find this is a known “bug” than to think I made some mistake!! I just invested in this new phone for all it offers - PLEASE don’t offer something before it is reliable!!! May have just cost me a huge bid - and DID cost me promising my daughter her patience would pay off & I was almost done working so we could play… Now I’m at square one - with this bid and her trust in me all on the line and I get to be the failure!! SO UNHAPPY RIGHT NOW 😤😩 <—— thanks for the emojis that still work 😠”

Oct 11, 2024 7:26 PM in response to ram2246

This happened on my work unit. Set up a new for me 13 using quick transfer from my 11 while both were on 17.7. Then upgraded the 13 to iOS 18 and same issue with stickers no longer there after the upgrade and trying to add stickers they disappear after one second on the screen. I had hoped 18.0.1 would fix it but it didn’t and hopefully it will get fixed in a future update because the idea of having to erase the whole phone and restore everything to resolve it seems so ridiculous to me.

Sep 26, 2024 7:48 AM in response to ram2246

Iphone 15 Pro Max here. As soon as I upgraded to this phone, and activated it December of 23 my stickers have been doing this. Apple support could not assist, and had me reset all settings with that not just giving me more to fix. Dont think its something we can fix on our end, just have to wait on Apple. I also have alot of devices, including family devices on my Apple ID, and I am wondering if that may have something to do with it like maybe settings from another device or something. Frustrating for this ridiculously expensive phone.

Oct 11, 2024 7:23 PM in response to ram2246

This happened on my work unit. Set up a new for me 13 using quick transfer from my 11 while both were on 17.7. Then upgraded the 13 to iOS 18 and same issue with stickers no longer there after the upgrade and trying to add stickers they disappear after one second on the screen. I had hoped 18.0.1 would fix it but it didn’t and hopefully it will get fixed in a future update because the idea of having to erase the whole phone and restore everything to resolve it seems so ridiculous to me.

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New Stickers Disappear Immediately (iOS 18 Messages App)

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