Apple billing problem by email

Email states billing problem for iCloud and need to update payment

iPhone 11, iOS 17

Posted on Sep 23, 2024 3:34 PM

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Question marked as Top-ranking reply

Posted on Sep 23, 2024 3:51 PM

As always, never click a link in an email and enter personal information. That is true even if it claims to be from Apple.

  • Are you paying for any additional iCloud storage through a subscription?
  • Check your purchase history to see if there is a problem with a charge.

View your purchase history for the App Store and other Apple media services - Apple Support

  • To view and update your payment information for your Apple Account, follow the steps here:

If you need to change or update your Apple Account payment method - Apple Support

1 reply
Question marked as Top-ranking reply

Sep 23, 2024 3:51 PM in response to Upstagehere

As always, never click a link in an email and enter personal information. That is true even if it claims to be from Apple.

  • Are you paying for any additional iCloud storage through a subscription?
  • Check your purchase history to see if there is a problem with a charge.

View your purchase history for the App Store and other Apple media services - Apple Support

  • To view and update your payment information for your Apple Account, follow the steps here:

If you need to change or update your Apple Account payment method - Apple Support

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Apple billing problem by email

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