iPhone 16 Pro Freezes and Restarts

My iPhone 16 Pro 256gb was fine yesterday. This morning, it has been crashing constantly. The settings app and the calendar app are the worst culprits. Calendar just freezes, you cannot drill down to the day. The settings app just turns black and then crashes. Multiple times the whole phone restarts. I tried a hard restart to see if it was a cache issue. Didn't help. I turned off the wifi and that seemed to slightly help when using other apps. One time the settings app worked and I went to see the analytics logs. Lots of crashes in there and 1 kernel panic. Also, Siri is not responding; just hangs there with no response.


I spent 3 days transferring all the apps from my iPhone 13 Pro and do NOT want to reset it again. Getting an authenticator app configured with all my accounts takes hours. This is very disappointing.


Anyone have any thoughts or proven solutions? Thank you in advance.

iPhone 16 Pro

Posted on Sep 24, 2024 7:47 AM

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Posted on Oct 19, 2024 3:00 PM

Everything is working perfectly after I reset my replacement phone to factory settings and set it up as a new phone rather than restoring from iCloud backup. Since everything is synced to iCloud anyways and most things work cloud-based, I really haven't had any issues or felt like I missed anything. On the contrary, my phone has been working perfectly without any issues whatsoever. Must be some sort of issue with iCloud Backups. Very happy to have found a solution to this incredibly annoying issue.

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133 replies

Dec 8, 2024 8:56 AM in response to PatrickHRCO

For me it started today, when I wanted to use the photos / camera app. Since then, every app I touch, instant freeze and then reboot 🫠


The only thing that is working is the Safari Browser, hence my post.


I saw a previous post on pictures taken by Samsung phones.

I too have older pictures of my Samsung Galaxy S24 Ultra added, but can‘t say anymore which ones are from there.


iOS Version: 18.1.1

Jan 9, 2025 3:35 AM in response to PatrickHRCO

Hi all!


Just before installing iOS 18.2.1 my iPhone 16 restarted even was in sleep mode. This means that neither iOS 18.1 and 18.2 resolved problem. Sad thing is that on Google search I could not find any information published after October 2024.


I'm using apple since 2010 when I buy my first and best iMac ever. After 15 years I can write that Apple is only getting worse in both hardware and software and that there is nothing "amazing" left.


If this decline in quality continues I'll probably switch back to computers and gadgets that can at least be repaired without the need for adhesive tapes. :-(



Jan 11, 2025 11:21 AM in response to PatrickHRCO

the entire community has spoken. Where is the Apple response; more importantly: the fix …. To stop the need for restarting phones- especially a BRAND NEW 16 pro max (11/24) SEVERAL TIMES - DAILY. Seems to be worst … not better.


NO offense to user communities- but I want to know WHAT IS APPLE DOING ABOUT ISSUE AND WHEN CAN WE EXPECT FIX OR COMPENSATION FOR BEING SOLD A DEFECTIVE PRODUCT.


reading user community comments on how to restart are fixing core issue.


SITUATION IS TOTALLY UNACCEPTABLE.

Jan 13, 2025 7:40 AM in response to Wonderusb

I, too am on my second iphone 16, awaiting for yet another replacement bringing me up to three. Im told the issue with these phones is "overchargining" which shuts the phones down completely. (I dont overcharge them and am careful not to keep plugged in)..Have a hard time believing Apple or my carrier cannot fix the problem. The phones shut down completely and cannot be restarted for hours, or even days with the first (new supposedly) 16. My main concern is that I have absolutely no outside communication and CANNOT summon medical or emergency services (cannot utilize 911) should I need to when the phone shuts down. I am retired and over 65 years old..I need a working phone... I have requested an older model (iphone 14 or 15) for replacement but my carrier refuses to accommodate me stating Id have to buy another phone. I'm

not trying to cause a problem or give Apple bad press, but it seems the problem continues. ANY SUGGESTIONS??

Jan 25, 2025 8:44 PM in response to PatrickHRCO

Have just emailed Tim and his top brass this forum and my response to see if it moves the needle on a fix!


Purchased an iPhone 16 Pro 1TB in Dec 2024 directly from Apple and unlocked. Did a restore from my old phone (phone to phone transfer VS iCloud backup) when setting up my new phone.


Have the same issue where

  1. iPhone randomly crashes and restarts when being used
  2. camera app crashes when taking a video or taking a photo
  3. contacts app crashes when changing contact app details, contact photo, poster photo etc
  4. phone freezes completely when being used and doesn’t even restarts or reboot itself. Have to wait five mins or so before it automatically does so


I have over 500GB in free space.


It’s frustrating to see from Apple but honestly not surprising as these issues have persisted with most of their new phones in the past too (I upgrade every two years). I have never been closer to switching over to Google and understand it’ll be a bit painful initially but will get settled in when I

and the switch.


Sad and disappointing from Apple at no response and/or attempt to address this.


Best way to lose customers!

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iPhone 16 Pro Freezes and Restarts

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