New iPhone 15 Pro Setup - iOS 18 software update

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joeip2004 Author

Level 1

4 points

New iPhone 15 Pro Setup - iOS 18 software update

I got a new iPhone 15 Pro and going thru the setup process.

It has been running IOS 18 update for quite a few hours and still not finish.

I would like to know if there is normal and have to wait patiently.

Or some thing is not right with the update.

My old iPhone 11 shows - Waiting for Software Update

My new iPhone 15 Pro shows - it is still processing the update.

Both phones are powered.

Please advise if you have any experience to share.

Thanks

Joseph

iPhone 11, iOS 18

Posted on Sep 24, 2024 6:22 PM

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Answer 1

Top-ranking reply

6x6

Level 7

24,057 points

Sep 25, 2024 11:37 AM in response to joeip2004

Some users have encountered a transfer problem if the new iPhone updates iOS during the transfer.

If this is your case, stop the update and configure your iPhone as a new iPhone, i.e. without transferring data. This will allow you to update iOS.

To stop the update, force restart the iPhone:

Press quickly the volume+ button.
Press quickly the volume- button.
Press and hold the side button until the Apple logo appears. It can take up to 20 seconds.

Once the update is done, erase the iPhone (Settings > General > Transfer or Reset iPhone and tap Erase Content and Settings) then configure it again, this time by transferring data with Quick Start.

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New iPhone 15 Pro Setup - iOS 18 software update

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