iOS 26 update taking over 2 hours on new iPhone 15

I just got an iphone 15 and am trying to upload my old phone to it and it needs to be updated to ios 26 first but the update is taking over 2 hours on the new phone



[Re-Titled by Moderator]

Original Title: update to IOS 26 taking over 2 hours

iPhone 15, iOS 17

Posted on Sep 25, 2025 5:30 PM

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Question marked as Top-ranking reply

Posted on Oct 16, 2025 6:29 AM

temporaryannoyance wrote:

I left it going overnight (plugged in) and it is still the same! How am I ever going to be able to use my new phone if it won't let me use it without doing this update?

Force Restart your iPhone, then do the update using your computer (Finder on Mac or Apple Devices on Windows).


Here's how to Force Restart your iPhone --> Force restart iPhone - Apple Support

Here's how to update using your computer --> Update your iPhone or iPad - Apple Support


9 replies
Question marked as Top-ranking reply

Oct 16, 2025 6:29 AM in response to temporaryannoyance

temporaryannoyance wrote:

I left it going overnight (plugged in) and it is still the same! How am I ever going to be able to use my new phone if it won't let me use it without doing this update?

Force Restart your iPhone, then do the update using your computer (Finder on Mac or Apple Devices on Windows).


Here's how to Force Restart your iPhone --> Force restart iPhone - Apple Support

Here's how to update using your computer --> Update your iPhone or iPad - Apple Support


Oct 20, 2025 5:23 PM in response to lobsterghost1

Ok so I tried this advice and ended up stuck in a repeating loop where I couldn't get into the phone at all. I had to return the phone and get another one.


The other one arrived today and the same thing is happening with the Software Update - it's been over 2 hours. It won't let me set up the phone without installing iOS 26, but it doesn't seem able to install it.


Has ANYONE with a refurbished iPhone SE 2nd gen successfully gotten through this process? I am feeling close to despair here. (Oh and I can't use my old phone while this is going on because this is part of the process where it's replicating everything from my old phone and it's just waiting for the Software Update to finish; can't use any other apps while this is happening).

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iOS 26 update taking over 2 hours on new iPhone 15

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