Apple Intelligence is now available on iPhone, iPad, and Mac!

iPhone 16 pro Video Sound Recording Issues

Hello,


I just purchased a new iPhone 16 pro. I am a band director, and I frequently record videos of my band's performances from the press box of our football stadium. After recording a video of their performance this evening, I tried to watch it and noticed that the sound fades and in and out, and is often distorted at loud volumes. Is this a hardware or software problem, and are there any settings I can alter to record better audio?


Thank you for any help you can provide.

iPhone 16 Pro, iOS 18

Posted on Sep 24, 2024 9:02 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 29, 2024 10:08 AM

I purchased iPhone 16pro, it doesn’t record voice while filming in all modes ( normal, cinematic…) , totally mute!

is it software or hardware issue?

42 replies

Oct 4, 2024 9:47 AM in response to aehedden

I just had my baby’s first ultrasound ever.


I recorded a video to show my parents and my in-laws, all overseas, so they could listen to the heartbeat, and the video came up with no audio.


This is such a disappointment.


I have an IPhone 16 Pro Max. Default settings were used (Spatial audio and whatever is underneath was activated).


The iMovie hack someone posted here doesn’t work for me.


Apple, don’t make me regret this purchase. If I cannot have a reliable tool for the important moments in life, you are essentially useless.

Oct 3, 2024 5:01 AM in response to aehedden

I went to a concert last night and shot at least 10+ videos. Only the first two had audio. I can’t remember if the affected videos were because I’d launched the camera app using Camera Control or whether I swiped over from the Lock Screen. But it’s extremely frustrating nevertheless. I’ve force restarted this new phone due to camera freeze more times than I’ve ever done before. Not loving the iPhone 16 Pro line experience so far.

iPhone 16 pro Video Sound Recording Issues

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.