Camera not genuine notification on my iPhone 14 Plus post iOS 18 update.

HI there,

i have got 14 pro max, never had any problem with the camera. After updating it to IOS18 i got notification related to camera that its not genuine part. Hence, rear camera wasn’t working, after restarting the phone its working except cinematic mode and slow motion mode but genuine part notification is still there. I am wondering like there’s no damage to my phone nor the part changed and not even phone opened for any kind of repair.


[Edited by Moderator]

iPhone 14 Pro Max, iOS 18

Posted on Sep 24, 2024 9:04 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 24, 2024 9:12 PM

Did you get your iPhone repaired recently?


The non-genuine part notification may appear if your iPhone was repaired by a third-party service. Third-party service providers do not have the Apple-trained technicians and genuine parts necessary to service Apple products. You should only have your Apple products serviced at Apple Stores or Apple Authorized Service Centers.


Now you should visit your Apple Store or an Apple Authorized Service Center, where they can inspect the device and, if necessary, replace with a with a genuine Apple part.


Find your nearest service location ⇢ Find Locations




3 replies
Question marked as Top-ranking reply

Sep 24, 2024 9:12 PM in response to vish0777

Did you get your iPhone repaired recently?


The non-genuine part notification may appear if your iPhone was repaired by a third-party service. Third-party service providers do not have the Apple-trained technicians and genuine parts necessary to service Apple products. You should only have your Apple products serviced at Apple Stores or Apple Authorized Service Centers.


Now you should visit your Apple Store or an Apple Authorized Service Center, where they can inspect the device and, if necessary, replace with a with a genuine Apple part.


Find your nearest service location ⇢ Find Locations




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Camera not genuine notification on my iPhone 14 Plus post iOS 18 update.

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