why my ipad 4 ios 10.3.3 not detected my physic SIM card?

it not detect when i put my SIM to my ipad 4 and it show me only "ipad" not my sim name

iPad (4th generation)

Posted on Sep 24, 2024 10:06 PM

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Question marked as Top-ranking reply

Posted on Sep 25, 2024 7:37 AM

You can try the steps in this Apple support article:


If you can't activate your iPhone or iPad (Wi-Fi + Cellular) - Apple Support


Without working cell service on your iPad, you will need to have a Wi-Fi network that you can connect to.


Regards.

10 replies

Sep 25, 2024 8:41 AM in response to legend103

legend103 wrote:

i already do it before you tell me but it not helpful so i trying to ask you…


We are not clairvoyant, and only know what you tell us about the issue and about what you’ve already tried.



…also the link you give me it not contain the error im still get "activation failed" do you have any solution for this error or tomorrow let me tell them abt this too? i think my phone and my ipad could be trash


This iPad is a dozen years old, is 32-bit, and may have well be having issues with activation just because of its age, or the iPad might have hardware issues with the SIM or cellular connectivity, or maybe the SIM you are using might have issues.


Contact Apple Support. Given how old this iPad is, you may well need assistance activating it.


If you do get this iPad activated, a 32-bit iPad running iOS 10 can run very little from the app store, and even the built-in apps including Safari won’t be able to make what are now considered to be secure network connections. It won’t be all that useful.

Sep 25, 2024 8:55 AM in response to legend103

legend103 wrote:

i already do it before you tell me but it not helpful so i trying to ask you. also the link you give me it not contain the error im still get "activation failed" do you have any solution for this error or tomorrow let me tell them abt this too? i think my phone and my ipad could be trash


Start here >>> If you can't activate your iPhone or iPad (Wi-Fi + Cellular) - Apple Support


If you are experiencing difficulties with (re)activation of your iPad, you may have more success if you connect your iPad to a Windows PC (with iTunes for Windows installed - or more recent Apple Devices App) or a Mac computer (with iTunes or Finder - as appropriate for the installed version of macOS). Once connected to your computer, your iPad will be detected - and you should be able to activate using iTunes.


  1. Make sure that you have the latest version of macOS or the latest version of iTunes.
  2. Check that your computer has an Internet connection.
  3. With the cable that came with your iPad, connect your iPad to your computer. Locate your device on your computer.
  4. Wait while your computer detects and activates your iPad:
  • If you see an alert that shows "Set up as New" or "Restore from Backup", it means your iPad is activated.
  • If you get an error message that says the "activation information was invalid" or "activation information could not be obtained from the device", use recovery mode to restore your iPhone.



A restart of your WiFi Router may also be helpful.


To restart you home router, disconnect power - then wait at least 30 seconds before restarting. When you router has rebooted (which may take several minutes), force-restart your iPad:


Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.




Should it be necessary to escalate your issue to Apple Support, the quickest route to engaging with Apple Support will be via the Support link at top-right or bottom-left of this page - or using this link:

Official Apple Support


Sep 25, 2024 6:48 AM in response to varjak paw

hi again, the main issue is SIM carrier but idk why i have another error when i factory reset my ipad

it told me: " Activation failed this Ipad is not able to complete the activation process. Please visit your nearest apple store or authorized service provider for more information or replacement " and all of my apple device i have got it self error T_T

and i tried to reset it 1 more time but it still error, tomorrow is the day apple support call me on the date i set

Sep 25, 2024 8:43 AM in response to legend103

Do you have a working Wi-Fi network available? If not, then you will not be able to activate the iPad. If you have a Wi-Fi network that you've confirmed that is working and activation still fails after following all the suggestions in the support article to which I linked, then you may indeed have a broken iPad. The 4th-generation iPad is no longer supported by Apple, so Apple Support is not likely to be able to help you and you'll probably need to find an independent repair shop to take the iPad to for further assistance.


Regards.

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why my ipad 4 ios 10.3.3 not detected my physic SIM card?

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