How to resolve cellular issues on Apple Watch 10?

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How to resolve cellular issues on Apple Watch 10?

I have an Apple watch 9 cellular. I like this watch very much but it does have one problem that is well known about and discussed in many apple forums around the world. Every five or six days it will lose cellular connection for no reason even when in range of good signal and there will be no indication on watch unlike normal out of range indication of red cross ( out of range of masts works fine, watch reconnects o.k. when back in range) and only way to regain signal is to turn watch off and on.I have tried all types of fixes and had apple engineers look at watch but problem persists so I have learned to live with it. I would like to upgrade to Apple Watch 10 cellular but only if I can be certain if connection problem has been solved in this model. So my question is has anyone purchased Apple watch 10 cellular, owned it for a few weeks and found connection to be stable. Thank you

[Re-Titled by Moderator]

MacBook Pro 13″, macOS 10.15

Posted on Sep 25, 2024 3:47 AM

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Answer 1

Sep 25, 2024 6:57 AM in response to SparkyH1

SparkyH1 wrote:

So my question is has anyone purchased Apple watch 10 cellular, owned it for a few weeks and found connection to be stable. Thank you

No one could have owned a Watch 10 for "a few weeks" as it was just released on September 20th.

For what it's worth, I never had this issue with my Watch 7 and so far haven't see it with my Watch 10. I also haven't seen many threads about it for any version of the watch. So, my sense is that it's not a common problem.

You have 14 days to return anything you buy from Apple. So, if do buy the Watch 10 and have issues with it, you can always return it.

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Answer 2

SparkyH1 Author

Level 1

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Sep 26, 2024 5:42 AM in response to IdrisSeabright

Thanks for the reply. If in future you do have problems with cellular network connections could you let me know? The problem did not affect series 7 just series 8 and 9 which is why I am a bit wary of updating to series 10 until I know for sure all is resolved. If you type into search "Cellular connection problems with series 9." you will see a thread with approx. six hundred complaints worldwide. Regards Sparky.

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Answer 3

Sep 26, 2024 6:30 AM in response to SparkyH1

SparkyH1 wrote:

Thanks for the reply. If in future you do have problems with cellular network connections could you let me know? The problem did not affect series 7 just series 8 and 9 which is why I am a bit wary of updating to series 10 until I know for sure all is resolved. If you type into search "Cellular connection problems with series 9." you will see a thread with approx. six hundred complaints worldwide. Regards Sparky.

I searched for that and found a couple of very short threads. But, realistically, even if there were 600 actual individual watches having problems and not 600 people mashing the "Me, too" button, that would still be a very small fraction of watches out there.

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How to resolve cellular issues on Apple Watch 10?

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