AirPods 4 ANC - low call volume on MS Teams on Windows 11

have the same issue, disabling the mic is not an acceptable solution

Same issue for me - brand new AirPods. The volume is extremely low in MS Teams unless I use another device as a mic. I appreciate knowing the cause - but this is unacceptable.

More of a workaround and not a solution: While in a meeting, try opening the Teams Audio Settings and switch the microphone to anything else than the Airpods -> wait a few seconds. For me, this helped. You are not able to use the Airpods as a microphone in this case but at least the output volume increases.

I have been facing with the same issue with my brand new Airpods 4. I'm using MS Teams in daily basis and one of the reason I purchase Airpods was conducting meeting without any cable salad of other headphones. Surprisingly, I cannot hear anything during the teams meeting with Airpods 4. The volume must be set roughly around 10% or 15% of Airpods capacity. Apparently both parties (Apple and Microsoft) should deliver some immediate update. This is not acceptable!

I had the same problem with my new airpods 4 without ANC, ... took a lot of troubleshooting and here's what worked for me:

• Go to Device Manager
• Expand "System Devices"
• Find AirPods Hands-Free AG (Mine was labeled "Airpods Pro Hands-Free AG")
• Right click and open up "Properties"
• Click the "Driver" tab and "Disable Device"
• Restart PC and it works

I'm facing same issue with Air pods 4 ANC, when using it with MS team (Windows 11), the voice is very low and can hear nothing

I had the same problem with my new airpods 4 without ANC, ... took a lot of troubleshooting and here's what worked for me:

• Go to Device Manager
• Expand "System Devices"
• Find AirPods Hands-Free AG (Mine was labeled "Airpods Pro Hands-Free AG")
• Right click and open up "Properties"
• Click the "Driver" tab and "Disable Device"
• Restart PC and it works

It is good to know how many people are commenting on this. Where are the Apple employees to chime in with an explanation and even better a solution....

No decent solution exist at the moment. This is Apple-Microsoft compatibility issue.

I’m still having trouble to believe such issue has not been solved yet. I’m probably going to return my brand new airpods and buy something that I can dial MS teams call in.

Update on this topic:

1. The problem seems to be related to a specific Windows11/Teams - combination. On my other laptop with a slightly older version of Win11 I can use the Airpods 4 without any problem.
2. A colleague experienced the same problem with a rather new Sony Headset.

Wild guess: maybe the problem is related to the noise cancellation functionality?

Yeah, sorry. This system doesn't seem to put the replies with what you're replying to. If you click the "in response to" link above my first post, you'll see what I was replying to. My experience was slightly different. Here's what I did.

• Go to Device Manager (click the Windows start button and start typing "device manager" and you'll find it.
• Expand "Bluetooth"
• Find AirPods (not the "avrcp transport" one -- I don't know what that one does, but I didn't disable it)
• Right click and open up "Properties" -> "Driver" -> "Disable Device"
• Restart PC and it works

oddly enough I have another windows laptop where this is not an issue (volume level is fine even when using the A4 mic), gave up trying to understand what's going on

I have the exact same problem and hope @apple or @microsoft would fix this. It must be a easy software fix.

same issue with my huawei matebook x pro (win11).

all fine with media playback volume -- until starting voice call, 100% in zoom/teams sounds like 50%, no way to further increase the volume.

my airpods pro 2 and airpods 2 both work fine with the same pc. there's definitely something wrong with the gen4