With the last update, I can't send a group text with an Android user. My husband's old 12 still can send, but my 15 can't. What do I need to enable to allow this?..... The 18-year-old at the ATT store was not helpful.
iPhone 15
I had the same issue with a 13 Pro Max on T-Mobile. Everything was provision correctly in their system, but the update to iOS 18 did something to my phone. I ended up asking them to reprovision my number and that fixed it. There was a chance that I would’ve lost my voicemails, but it did not happen. Everything seems to be working with group text with an android user in the group. See if AT&T can provision your number. it may show as having MMS like mine did at Tmobile, but for some reason, it wasn’t working. Reprovisioning wipe the slate clean and I was able to group text again.
I had the same issue with a 13 Pro Max on T-Mobile. Everything was provision correctly in their system, but the update to iOS 18 did something to my phone. I ended up asking them to reprovision my number and that fixed it. There was a chance that I would’ve lost my voicemails, but it did not happen. Everything seems to be working with group text with an android user in the group. See if AT&T can provision your number. it may show as having MMS like mine did at Tmobile, but for some reason, it wasn’t working. Reprovisioning wipe the slate clean and I was able to group text again.
C-D-N wrote:
With the last update, I can't send a group text with an Android user. My husband's old 12 still can send, but my 15 can't. What do I need to enable to allow this?..... The 18-year-old at the ATT store was not helpful.
You'll need to talk to a tech at AT&T, they need to check that your line is still provision to use MMS.
Can't send group texts when there is an Android user.
