Iphone 12 pro won't update to ios 18

Question

Iphone 12 pro won't update to ios 18

My brother's iPhone 12 pro won't update to the latest iOS. We press update, the update downloads, once we try to install it, the phone turns off, there's no progress bar or anything, it just turns on, and it's still in ios 17.something. I tried to update his phone to ios 17.7 first, as he hasn't had that update yet, but it still has the same issue. the phone just won't update. I tried looking it up, but I can't find anyone with this issue

iPhone 12 Pro, iOS 17

Posted on Sep 26, 2024 9:04 AM

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Answer 1

Zachyy

Level 6

13,896 points

Sep 26, 2024 9:14 AM in response to mihaelfromstip

If your iPhone wont update, take a look at the articles below for step-by-step guidance.

⇢ If your iPhone or iPad won't update - Apple Support

You can also update your iPhone from a computer.

Mac with macOS Catalina or later

⇢ Update your iPhone, iPad, or iPod touch with the Finder - Apple Support

Mac with macOS Mojave or earlier, or a Windows PC

⇢ Update your iPhone, iPad, or iPod touch with iTunes - Apple Support

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Answer 2

Oct 19, 2024 11:04 AM in response to Zachyy

I have the same issues with my iPhone 12 Pro, and I've done all of the steps in the links above with no luck. Even tried erasing everything and starting setting the iphone without login in my icloud. Any guidance how to resolve this issue with the updates would be appreciated.

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Answer 3

Nov 11, 2024 11:29 AM in response to sotirispou

Me too! Tried everything you have. It just sits on “software update” for hours. Mine had been going for 16 hours so I killed it. Did all the steps above and not its got to the same point and seems to be stuck and doing nothing. That’s 3 hours today so far. I’m not hopeful

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Iphone 12 pro won't update to ios 18

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