iPhone 16 Pro Max's camera crashing after taking a photo

If you haven't tried a force reset, you should do so. ⇢

• Press and quickly release the volume up button.
• Press and quickly release the volume down button.
• Press and hold the side button until you see the Apple logo (this takes around 10 seconds).

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Hi.

I was desperate like you. I followed nevertheless an advice from an apple tech. And it seems to work.

I had to instal a profil for my work which I did the first day after transferring from my old IPhone.

This morning I uninstalled the profil and reinstalled it.

until now I had non more issues with the camera. Hope it’s going to keep that way…

Have you updated to iOS 18.2 that was released just 2 days ago? It’s resolved several camera related issues.

Update iOS on iPhone - Apple Support

I worked with Apple phone support and we ran a few hardware test and there was no issue there. They had me go to Settings - Camera and turn off "Macro Control" (scroll to very bottom) and then do a hard boot. Volume Up, Down and right button. It is not the ultimate fix for an obvious software issue but it did work for me! I was able to use my camera multiple times with no issues.

I want to follow up on my post from last week, one of the replies recommended to repost after a few days of testing. if you used the iCloud method to setup your new iPhone 16 Pro Max and your camera is crashing after a day or two, the only solution that worked for me is RESET ALL SETTINGS. it has been 6 days now and all is working fine. Go to Settings ->General-> Transfer or Reset-> Reset All Settings. As I stated in my previous post, you will not lose any data, your Apple Pay cards will be removed, location settings on all apps and some preferences.

I got mine a few days ago and it’s doing the same thing. I’ve shut it down and did a hard reset. It’s doing the exact same thing. I never had this issue with 14 pro max. Thankfully I didn’t do a trade in, so I’m thinking of sending this one back to Apple. My emojis don’t work, stickers don’t work. Not worth the $1,400 dollars just to have a camera side button that can’t see pictures.

In order to use my phone for work I had to instal a profil from my company so they have control on some apps and the ability to erase it remotely.

I uninstalled it this morning and restarted the IPhone and then reinstalled the profil. For today I have no camera issues anymore, and hope it will continue that way

That is a terrible recommendation and a solution. No way. My phone was working perfectly fine until I updated it to the iOS 18 and now it’s super laggy and it is unable to take pictures.

My camera freezes when the phone cools down a bit. Right now, it’s around zero degrees Celsius outside, and after just 10 minutes in my pocket, the camera starts malfunctioning.

First, it freezes, and then it goes completely black and stops responding to anything. I have to restart the phone to fix it.

Hello all. I have exactly the same issue as described above.The camera randomly freezes on black view and crashes. Restarting the phone seemed temporarily fix the issue but that’s a solution when you’re trying to capture a moment. Does anyone know if there is a permanent solution. Is it hardware, software or settings we can change

Can you expand on this? One of their recommendations was to completely wipe my phone and start over with installing apps settings etc. which I cannot afford to do with the need for my phone for work. Especially if the problem persists after that I will be livid that I need to start over on everything saved on my apple id

Thanks for releasing 18.0.1.

but note you all did NOT. Fix the problem

in My opinion made it worse. What is the point of this device if the one thing that sets it apart from the rest cannot be used properly?

While making phone calls people cannot hear me the phone needs a restart and than works don't understand issue.

While watching videos on IG volume doesn't work I checked volume setting to make sure volume is up. The issue comes and goes. Camera app crashes at the most inconvenience times have no fix yet.

Yes! Mine crashes right after it launches and I have to restart the phone. What was the point of launching a half working phone???

What is going on with this IPhone 16 pro max ? I couldn’t take any pictures today and I have phone since yesterday…. So much money and now this ?! Not good , this has to be fixed soon ….