Camera app crashing on my iPhone 16 Pro Max

Trumpss wrote:

Same problem here, 16 Pro Max 1TB.

It also randomly stops recording, sometimes without playing a sound.

It also will sometimes start recording and then immediately stop recording. No errors, no rhyme or reason, restart doesn't fix it. It will just randomly start working again.

This phone has been the biggest disappointment apple has sold me to date.

So, you've updated your iPhone to iOS 18.1, released today, which many people in this thread who were testing the software said it completely solved the problem? Or you just want to join the chorus of complaints?

This is a revised version regards this issue to try and comply with Apple regulations on this forum.

I simply want to help others who have suffered these problems....

Camera Crashing - Problems Solved!

My iphone 16 pro 256mb had the camera crashing problem...

Despaired of my Iphone 16 Pro 256mb, and after many hours ofer 2 weeks with Apple Support - Eventually got my 12 pro back ( I had sent it as trade in) and sent back the faulty 16pro to Apple. 

Replacement arrived last Friday. 

I have set it up as a brand new phone and DID NOT use any transfer of data facilities from old back ups from previous iphone devices.

The new 16pro has therefore been set up as a NEW Iphone.

Camera problem has not happened on the replacement device.

Yes I have downloaded ICloud data, but did not transfer anything else. 

I downloaded ALL non pre installed apps afresh, and went through signing into each and every one the slow and laborious way around.

I kept a careful step by step record of everything I did so I could be sure I was being very steady and footsure.

SO FAR ( 5.5 Days) The Camera is behaving well and NO CRASHING ( fingers crossed as I write this) the new Iphone 16 pro 256 mb is performing perfectly. 

My lesson from this is that only a new device and a completely fresh start worked. 

Who knows - maybe wiping a faulty 16 Pro and starting from scratch may have helped. I do not know and did not try as I did not want to invest more time in a device that could not be fixed by any other the suggestions on this forum. So having been through the pain and wait to get my trusty old 12 pro back ( that took two weeks with support from apple after sales support to achieve) and having that in hand as backup I was prepared to wait the (1 week) to get the replacement 16 pro.

I have benefitted a lot from hearing other peoples comments and advice on this thread so thank you to all those who suggested a "NEW DEVICE and a completely new and no transfers from back ups or devices set up" as the solution.

This is also what a advisor in an apple shop suggested. It is now 5 + days since my new 16pro arrived and the camera is working fine. It was a long journey but I wanted to share this positive story.

Good luck to you all.

iOS 18.1 seems to have solved the issue. will keep you guys posted.

I did encounter a glitch in the camera while using 5x where the camera was unable to determine the lens to use for a while. Nothing else yet.

Thanks all for your timely updates.

My new iPhone 16 pro 512 also has the same problem. Today, I went to the shop, and he asked me to back up, reset the phone, and try it without the data, and if it works, then I can restore it. He also suspects the bug is in the back-up rather than a hardware problem.

Seeing all the comments here, I think this is a serious software issue!

NomadMon wrote:

My new iPhone 16 pro 512 also has the same problem. Today, I went to the shop, and he asked me to back up, reset the phone, and try it without the data, and if it works, then I can restore it. He also suspects the bug is in the back-up rather than a hardware problem.

Seeing all the comments here, I think this is a serious software issue!

Lot's of people who have updated to iOS 18.1, which was released on Monday have come here to say their camera issues are completely resolved. Have you updated your phone to 18.1? If no, you should do that as soon as you can.

Camera app crashing is very very annoying, This is not the apple I know.

I have never used any other mobiles other than Iphone, @Apple please fix this as this is affecting my work and I am in entertainment industry.

nesaganesh wrote:

Camera app crashing is very very annoying, This is not the apple I know.

I have never used any other mobiles other than Iphone, @Apple please fix this as this is affecting my work and I am in entertainment industry.

What happened when you updated your phone to iOS 18.1, which was released Monday and many many have come back here to say it fixed their camera issues?

I’ve had 2 iPhone 16 pros with same issue now. Decided after 5 weeks of issues to keep my iPhone 14. At least it works!

interested to hear more on the MagSafe cases as I had a non genuine one on mine.

Feeling very disappointed, apple told me it’s not a known issue.

Someone on here said a week or two ago that turning off the sound recognition helped. I was on 18.0.1 and turned it off (I had it listening for cats) and since then, did not notice any crashes. I used the camera a ton over the weekend; lots of video as well as photos. I did do a hedging-my-bets reboot on the Friday morning, but no issues over three intense days. Monday I updated to 18.1 and since then (touch wood) no issues; although I've not been using it as much either.

Same issue on my 16 Pro. Reset works temporarily then it crashes again in an inopportune time. I found a temporary BS fix until Apple figures out what is going on.

I bought the app ProCamera for better options with the camera. The camera crashed repeatedly tonight and I tried ProCamera out of frustration. It worked flawlessly.

Maybe that will point apple techs in the right direction to repair the faulty phone.

I also have occasional overheating issues on my phone.

Im pretty disappointed in IPhone quality if multiple phones have this camera AND overheat problem. A rare “oops” with a quick fix is more Apple’s style, than this current mess.

If you read the last couple pages of this thread, you'll note that those who updated their iPhone to iOS 18.1, released this past Monday, had their camera issues completely resolved. Have you updated your iPhone yet?

After weeks of frustration - I gave up and arranged a replacement of my 16 pro 256.

It arrived in a week.

The new 16Pro (camera) worked perfectly on OS 18.01 and having updated to the latest 18.1 the camera is still operating perfectly.

I had set the new replacement 16pro up as a completely new device and downloaded all apps afresh I did not do any mac or old phone transfers at all. I did download icloud data.

I would avoid all device to device transfers.

I have noticed it hanging in whatsapp and possibly another couple of apps as well, but so far there is no pattern to the hanging. It resumes after a 30-60 seconds.

Otherwise so far the camera is behaving perfectly.

Same thing is happening got the 16 pro and it was terrible , exchanged for 16 pro max and came the same what a terrible company apple has become . I m still paying this phone , trying to connect with apple but my phone keeps crashing .

I’m experiencing this too - particularly while attempting to edit any pics or vids or load pics into albums.

also experiencing crashing on Apple Music and v slow safari response and crashing too.

iPhone 16 pro 1TB

iOS 18.1 fixes this issue. I have had it since beta and it resolved it then, and the official release makes things even more stable. If you’re having this issue UPDATE IMMEDIATELY, that should solve the issue. Hope this helps!