Camera app crashing on my iPhone 16 Pro Max

Iphone 16 pro Max 512gb and I have the same problem with the camera app, it's so frustrating when you go to take a photo and the camera app just locks up, by the time you've rebooted the phone the photo opportunity has gone. Hopefully a fix will come sooner rather than later.

I upgraded from an iPhone 12, and used the backup from that to set up my new iPhone 16 Pro. So far I've found the iPhone 16 Pro painfully slow, sticky, the battery drains within 5-6 hours with minimal use and it gets very hot. And, of course, the camera is CONSTANTLY crashing. Disastrous. My old iPhone 12 was twice as fast and reliable as this 16 Pro. Why is Apple dragging their heals to fix or even properly acknowledge these issues?

This is the first iPhone I ever used that’s got a bug in it. I think there’s something fundamentally wrong somewhere. Perhaps Apple is not paying much attention to its recruitment process anymore. I mean, it’s used to be crystal perfect With any Apple products you use it out of the box and you are rest assured it’s gonna do what you need it to do. This needs to be fixed as soon as possible else lots of people are gonna dump this products sooner rather than later.

iPhone 16 Pro Max. iOS 18.0.1

Selfie-camera works all the time. Rear-camera crashes app.

Using camera inside other apps (i.e. Telegram, WhatsApp, Facebook Messenger) all works.

Camera app opens and video is displayed, but once shutter button is pressed, then crashes.

Disabling Macro Control does not resolve issue for me.

October 21, 2024.

I did that too in addition to resetting all settings, not sure now what fixed the issue. in any case, it is definitely a software and not a hardware issue. Good luck. I believe iOS update 18.1 should fix these issues.

AkaAki157 wrote:

It’s so disappointing to see Apple acting like this is an isolated issue when clearly, it’s not.

It actually is a relatively rare issue. I have taken several hundred photos with my 16 Pro Max since launch day, both launching Camera conventionally and via Camera Control, and have never seen this issue occur.

That having been said, I know that doesn't help when you experience it, which is why it's important to follow the advice of the Apple Store folks, no matter how silly it may seem to you. There's something reasonably unique about your configuration that is causing this to occur when it's not for the majority of owners. The only way to find out what is causing it on yours when it doesn't happen on others is to be grindingly thorough, and yes, restoring from a backup can be one of the causes.

Same issue still. Even after 18.0.1 upgrade. Getting a new phone replacement.

Apple Support suggested to setup as a new phone and it is my software issue. But looking at this thread does not seem to be a one off issue.

superbly disappointed .

This just started for me today, trying to take and attach a photo to a Mail email.

I bought my 16 Plus a week ago. I’m a bit gobsmacked this hasn’t been resolved yet, considering how essential the camera component is to iPhone users.

I experience the same problem. I have updated to iOS18.0.1 in my 15 Pro Max and it works flawlessly. After I migrated that to my 16 pro max, it’s crashed pretty much every single time. Like many said, it happens at the worst time. Pretty frustrated, particularly considering this is the premium iPhone.

Have you been able to reproduce this anywhere?

I've tried on numerous 16 PMs and have been unable to, and I'd like to, if only to narrow down a set of circumstances that can cause it.

This only affects a very small number of users, so the question is what is unique about your situations that induces it?

I’m too having exactly same issue with my iPhone 16 Pro Max 256GB. The camera app crashes when opened either from Camera Control or from App. It crashes & shuts when try taking a picture. At the same time phone becomes unreasonably hot without usage & microphone too stops working for calls. Restarting resolves it temporarily but issue pops up again & again. I hope Apple Team is listening. Its very annoying these problems with just 3 weeks into purchase. :-(

I am STILL having this issue, a month after the phone has been out. When contacting apple and Verizon I was told it’s a software issue that would be fixed with 18.0.1. That did NOT solve the issue. What is going on? Do I have a defective phone? Anyone else still having these issues?

Turning off the Macro didn't help me, but turning off sound recognition seems to have fixed the immediate crash. However, trying to use the camera through a third-party app still gives a black screen.

SJ-1 wrote:

1. Hello Dogcow-Moof, here's what we know:

It happens with 18 and 18.0.1, but not 18.1. That's my experience.

2. It happens if you have transferred from an old iPhone to a new iPhone 16 (the variant does not seem to matter although the majority seem to have Pros, Max or otherwise).

So when you say it happens to very few users, that might be true across the majority of iPhone 16 users.

Thanks for the information.

For what it's worth, I transferred everything from my iPhone 15 PM to my 16 PM and have turned my phone off once in the past two months.

I have never, ever seen this issue, so there's got to be some other factor causing this.

I've never had Sound Recognition turned on, so I can't speak to that.

Same problem here, 16 Pro Max 1TB.

It also randomly stops recording, sometimes without playing a sound.

It also will sometimes start recording and then immediately stop recording. No errors, no rhyme or reason, restart doesn't fix it. It will just randomly start working again.

This phone has been the biggest disappointment apple has sold me to date.