iPhone 17 Pro camera freezes after taking photos or videos

I had this exact issue the day of the setup for pro max. I would find the camera would freeze, or toggle between any photo or video setting would intermittently freeze. I thought it was icloud sync as even when the camera would take a photo (or looked like it did), they wouldn't show up immediately (sometimes several minutes later).

After 24 hours I was frustrated - still thinking it was the sync, I turned off icloud, and it seemed to resolve it. I turned it back on and the issue came back. I ended up resetting all settings, and haven't had the issue again, thankfully. I would however have expected more and better for the price we pay for this. I'm 50/50 on returning it and going back to my 16!

I also have the same situation, freezing and restarting the phone when entering the camera, please fix this error and let the user know if it is a hardware or software error.

Apple can’t tell if it’s hardware or software related until they have a chance to examine your device. You need to have Apple perform diagnostics on your iPhone. It can be done in person at an Apple Retail Store or at an Apple Authorized Service Provider. You can also contact Apple Support and request remote diagnostics.

If you’re in the US, please call  1-800-MY-APPLE, or outside the US, consult the support articles below. In Canada, call 1-800-263-3394.

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Apple không thể biết đó là phần cứng hay phần mềm cho đến khi họ có cơ hội kiểm tra thiết bị của bạn. Bạn cần nhờ Apple thực hiện chẩn đoán trên iPhone của mình. Việc này có thể được thực hiện trực tiếp tại Apple Retail Store hoặc tại Nhà cung cấp dịch vụ ủy quyền của Apple. Bạn cũng có thể liên hệ với Bộ phận hỗ trợ của Apple và yêu cầu chẩn đoán từ xa.

Nếu bạn ở Hoa Kỳ, vui lòng gọi 1-800-MY-APPLE hoặc bên ngoài Hoa Kỳ, tham khảo các bài viết hỗ trợ bên dưới. Ở Canada, hãy gọi số 1-800-263-3394.

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Khám phá các địa **** dịch vụ

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“[…]I ended up resetting all settings, and haven't had the issue again[…]”

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Report this Bug Fix to Apple:

Do your Part: These are just user-to-user forms. Apple barely reads the forums as it is on their own time and will. Apple will know nothing of this concern, if you do not spread the word to them. So, report it to Apple. They wont get back to you directly, but the more they hear about this, the more likely they will look into, knowing what is going on. They will know knowing of this fix, if you don't report it to them.

1. Go Here: Feedback - iPhone - Apple
2. Select: "Bug Report" for the "Feedback Type"
3. Comment: on the issue, the solution, and how you can across it. Include the URL of this thread.
4. Proceed from there as necessary.

Posted my fix for this issue here : iPhone 17 Pro Photos App consistently cra… - Apple Community

seems it was shared albums and view hdr toggle causing it

"iPhone 17 Pro camera freezes after taking photos or videos: my brand new iphone 17pro camera freezes every time you take a picture/video and i have to force close the app. I updated to the latest iOS when I set up my phone but now the camera app is glitch[...]"

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To the OP and ALL those Affected:

This seems to be catching on. So, report this. Question is: "Just how many people have reported this to Apple?"

Report this to Apple...

So, do your Part: Provide Apple with feedback on this, letting them know about this issue.  Apple may not get back to you directly, but the more feedback they receive on this, the more they will know what is occurring, and what bug fixes to include in updates to come. Apple will know nothing of you occurrences, if you don't report it to them.

1. Go Here: Feedback - iPhone - Apple
2. Select: "Bug Report" for the "Feedback Type"
3. Comment: that this all began after installing an update. Include the URL of this thread
4. Proceed from there as necessary

My new and up to date 17 pro totally freezes often when I take a photo. To the point where I now carry the steps to reset with me, since the last time it happened I was left stranded on a walk, miles from home with no phone. Hit vol up, hit vol down, hold side button. I’m still mad about my hike ruined and paying $1,200 for the privilege. It has happened when I had another app running. Once, Sling, another time YouTube, and maybe other apps. But my old 14 had no such troubles.

i have this when i use ProRes HDR on 1080P (HD), everything else works fine

This not only happens to me, the camera app, photos app, Instagram, and messages app will freeze at various points during the day, and swiping them closed won’t do the trick. The only thing that helps is a restart. Is this a software glitch or a hardware glitch?? This has been happening since I got my phone on Sept 19.

Photos freezes.

sometimes I can access but the boxes are all gray.

mainly impacts shared albums.

i have plenty of storage space, on latest version of IOS and re-starting phone doesn’t work.

also toggled on and off shared albums.

nothing working.

i upgraded because i takes lot of photos!!

help please.

iphone 17 has been glitchy/freezing since the day i got it - now i took really important photos last night and the camera would freeze after almost every photo and i would shut down the app and take another - then the same thing. now not a single photo i took is showing up and they are really important to me - could i find them anywhere on the phone? i’ve checked icloud, etc and they’re not there - but i took the photos on the phone last night

My camera freezes and my photos app doesn’t display photos correctly and then freezes up too. Is frustrating when you spend this much because you want a better camera and this is whar you get.

Same thing happening to me. Turning off iCloud Photos doesn’t work. WhatsApp, photos, camera all freeze and phone needs to be restarted

Tôi cũng bị tình trang giống vậy, đơ máy và khởi động lại điện thoại khi vào camera, làm ơn hãy sữa lỗi này và cho người dùng biết đó là lỗi phần cứng hay phần mềm