Camera app crashing on my iPhone 16 Pro Max

Having issue on my iPhone 16 pro max 512 gb when launching camera control from Lock Screen it’s crashing the camera app. Screen turns black and crashing. Also phone seems to be getting abnormally hot when playing games or recoding video for a short period of time. Anyone else experiencing these issues and wondering if it’s a software or hardware issue.



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iPhone 16 Pro Max, iOS 18

Posted on Sep 26, 2024 11:33 AM

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Posted on Oct 8, 2024 5:21 PM

Worked with Apple Support. We tried reapplying the latest upgrade via my Mac and the phone in restore mode. Problem persisted a couple days later. I was advised the next step was to completely wipe the phone and reinstall everything from scratch, not from backup, as the culprit is likely somewhere in my backup. I did that over the weekend, took about 8 hours. It's been two days without the issue returning. I will continue to monitor.

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Camera app crashing on my iPhone 16 Pro Max

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