How do I fix heating issue on my iPhone 16 Pro?

Hey there! I just got the iPhone 16 Pro 1TB, and it’s overheating like crazy. It’s kinda scary, feels like it might explode in my hand while I’m typing this. I bought it less than 24 hours ago. Any tips? Also, what’s the return policy? Thanks 



[Re-Titled by Moderator]

iPhone 16 Pro

Posted on Sep 26, 2024 12:28 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 26, 2024 12:32 PM

Your iPhone has many chores to complete after just being removed from the box.


See this article.

If your iPhone or iPad gets too hot or too cold - Apple Support


You have fourteen days from your original purchase date to exchange or refund your iPhone.

155 replies

Sep 28, 2024 8:22 AM in response to Rills

Same problem. First day with the SIM in. It was just very warm compared to to iPhone 14 Pro which was next to it not doing very much apart from streaming music to the car. The 16 pro was very warm indeed. I think there is a fault. Never had this with the 14 pro streaming music for hours long journeys in the car. I’ll use it for 2 more days before returning it if it happens again

Sep 28, 2024 9:48 AM in response to rt987

And the same set of suggestions. Pretty much every new iPhone release is accompanied here by a spate of "overheating" complaints. After week or two we don't see many posts about it anymore. Why? The iPhone has done its set of initialization procedures and is just running normally. Why don't you see it with your iPhone 14? Maybe because the iPhone 14 is likely 2 years old.

Sep 30, 2024 9:53 PM in response to ramtin81

I received my phone on 9/27/24 and initially the phone wouldn’t turn on even after charging for over 3 hours. I arranged for Apple to send me a box to investigate. I put the phone back in the original box and forgot about it. The box arrived today 9/30, and I decided to see if it would charge and turn on. To my amazement the phone finally began charging. Immediately, I noticed how hot it was. I’ve never used the phone but it’s super hot and worrisome. I read the comments about waiting but waiting too long will make the phone ineligible for return.

Oct 1, 2024 5:14 AM in response to ramtin81

Tired of everyone taping about the billions of data running in the background. This is lowkey embarrassing, it's been over a week and the battery drops 1% each minute. My mothers SE and my 16 Pro somehow got WORSE battery ???


And now the magical solution is to give it time ? I go to sleep and wake up to -30% of battery?? No location enabled, AOD turned off, Background app refresh turned off, WiFi only.... What's next

Oct 3, 2024 5:46 AM in response to ramtin81

I have an iPhone 16 with the same issues described here and it stops working when it gets very hot WITHOUT any message on the screen. After the temperature is back to normal I can use it for no longer than 5 minutes before it „freezes“ again and it’s very, very hot. Never had this issue with any new iPhone since the 3GS. So this is serious! I will send my iPhone 16 back.



Oct 7, 2024 5:40 PM in response to lobsterghost1

I had a “genius” bar appointment today to address the overheating problem. Really a useless experience.

Just left Apple “Genius” Bar. 


My phone has twice gotten too hot to hold and three times too hot to charge.  


First genius: You’ve got a super powerful processor in there. Of course it’ll get hot. 


Ignored him


Second genius: “Feel a car engine hood after you drive it for 30 minutes. It’ll be warm”


Me: “But the car won’t prevent me from filling up an empty gas tank. It won’t make the seats so hot I can’t sit on them”


Manager: “Try the new sw update. It’s supposed to address a heat issue.”



So well trained are these geniuses. 

Oct 15, 2024 5:36 AM in response to lobsterghost1

Well just last night I was on a phone call while charging my iPhone 16 Pro, which I literally got only a couple of weeks ago, and at some point when I take a look at the display I find the notification that charge had been put on hold due to iPhone temperature, and since then I have been extremely worried that since I hadn't noticed this while I was on my call, I have no idea how long that had been going on and might now end up hurting my battery health, which after two weeks is still obviously at 100%

I mean, before this 16 Pro I had a 15 Pro for an entire year and managed to successfully keep its battery health at 100% but it had never shown this charge on hold notification. Now I am literally torturing myself thinking that the fact that this has happened so soon with my 16 Pro means that it will most likely go down in battery health precisely due to this issue. Please help me out here, Apple has gotten us really obsessed over this battery health issue, then they say don't worry, so why on earth do you end up placing so much relevance on it at the moment of pricing the phone for a trade in? Are they seriously intending to mess with our heads here?

Oct 27, 2024 3:10 PM in response to ramtin81

Yes mine overheats and goes dark. It’s embarrassing Apple does this as am a realtor and have to tell my clients all the time my phone died and then drive somewhere with WiFi and use a big laptop. Makes no sense for how much I paid and android users never have this issue. It literally affects my job and I lose money quite often so I might have to buy an android at this point even though a hate them just so I can do my job

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How do I fix heating issue on my iPhone 16 Pro?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.