Taking 10 hours to update the software to iPadOS 18

I just purchased a new iPad from the Apple store. It asked me to update the software to iPadOS 18.

It has been so far 10 hours waiting to complete the update. Is there anything wrong with the iPad?


[Re-Titled by Moderator]

iPad (10th generation)

Posted on Sep 26, 2024 3:43 PM

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Question marked as Top-ranking reply

Posted on Sep 26, 2024 4:13 PM

Something has stalled - possibly due to interruption of your network or internet connection. A forced-restart is perhaps the best way forward - and may clear the issue:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.



Keeping your iPad connected to its Power Adapter throughout the update process is advisable - as this will keep the WiFi connection active.

3 replies
Question marked as Top-ranking reply

Sep 26, 2024 4:13 PM in response to ELEdeVale

Something has stalled - possibly due to interruption of your network or internet connection. A forced-restart is perhaps the best way forward - and may clear the issue:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.



Keeping your iPad connected to its Power Adapter throughout the update process is advisable - as this will keep the WiFi connection active.

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Taking 10 hours to update the software to iPadOS 18

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