Level 1

22 points

A specific contact won't stay pinned in Messages on my iPhone

Updated to iOS 18 a few days ago. Yesterday I noticed that a specific contact was no longer Pinned in my messages. I pinned it back. Every time I leave the message app and return the contact is unpinned again. I pinned it back. Restarted / hard shut down my phone and it will not stay pinned. Keeps unpinning once I leave the app. It is only with one specific contact. The contact is pinned on other iPhone devices that have a different iCloud. The issue does not happen with other contacts. I have tried pinning random contacts and they all stay pinned. The contact also has iOS 18, on an iPhone 11. I am having this issue on my iPhone 13 Pro Max.

[Re-Titled by Moderator]

iPhone 13 Pro Max, iOS 18

Posted on Sep 27, 2024 12:04 PM

Top-ranking reply

artwuzhurr

Level 1

14 points

Posted on Oct 29, 2024 7:28 PM

I resolved the issue by unassigning their contact information(s), adding it to a dummy contact, and reassigning it to their original contact. Despite reassigning to new dummy contacts, their messages glitched and appeared in their old contact. The preview text showed up but disappeared after exiting the dummy contact. The contact disappeared, and all content loaded into the old contact.

Adding their contact information back to their original contact card resolved the issue before upgrading to iOS 18.1.

ps: they had an iPhone, iCloud email, and Google voice number I unassigned and reassigned, thanks

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Similar questions

28 replies

Nov 18, 2024 2:27 AM in response to Amma_

Same issue. The contact is an iPhone user

crys260

Level 1

8 points

Dec 16, 2024 4:48 PM in response to Amma_

I am having the same issue with the new update only the contact that will not remain pinned is an Android.

quadwind

Level 1

0 points

Dec 16, 2024 7:48 PM in response to Amma_

I am having the same issue on iOS 18.1.1 with one contact with an iPhone and one contact with an Android phone. I've done hard restarts repeatedly and the issue continues to exist.

Dec 17, 2024 4:24 PM in response to artwuzhurr

I tried doing this and it seems to be holding up. I’ll come back and write back if it doesn’t work.

Dec 17, 2024 5:30 PM in response to Chrisangelv316

It did not work, it’s still happening.

nonnox15

Level 1

12 points

Dec 20, 2024 10:13 AM in response to Amma_

Where is the solution to the problem?

Dec 27, 2024 9:15 AM in response to MickMatt

This worked for me. Thanks

AH2009

Level 1

8 points

Jan 15, 2025 6:23 AM in response to Afitz3257

This exact thing is currently happening to me! Have you found a solution? It seems to be random when a fix will work for someone or not….

Jan 24, 2025 12:22 PM in response to Amma_

Is there a solution? I am not seeing one posted here.

Rgraham1

Level 1

14 points

Jan 25, 2025 9:34 AM in response to Amma_

Apple, this appears to be a bug since the latest iOS update. Are there any plans to push a fix? What pertinent information would you need for creating a fix for this issue?

Got_Ape

Level 1

14 points

Feb 4, 2025 3:14 PM in response to MickMatt

Lord, I wish this worked for me. I've tried EVERYTHING.

TimR1966

Level 1

20 points

Feb 23, 2025 6:36 AM in response to Afitz3257

Same exact issue. Two numbers. Personal and work. Work is standard landline though. Keeps unpinning. But others stay pinned just fine.

Got_Ape

Level 1

14 points

Feb 23, 2025 11:29 AM in response to AH2009

I have not.

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A specific contact won't stay pinned in Messages on my iPhone