AirPod not working

Left AirPod not working. All connected. Tried disconnecting and reconnecting - still not working.

Posted on Sep 28, 2024 1:23 PM

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Question marked as Top-ranking reply

Posted on Sep 28, 2024 1:25 PM

Hello! I'm very sorry to hear your AirPods aren't working properly.



If there's no sound in one AirPod:

  1. Make sure that your charging case is fully charged.
  2. Place both AirPods in your charging case and let them charge for 30 seconds.
  3. Open the charging case near your iPhone or iPad.
  4. Check the charge status on your iPhone or iPad to make sure that each AirPod is charging.
  5. Put both AirPods in your ears.
  6. Play audio to test both AirPods.


If an AirPod still isn't working, reset your AirPods or contact Apple Support.



It seems you've already completed some of the steps, so you may need to contact Apple Support.


Hope this helps!


-Bryce

2 replies
Question marked as Top-ranking reply

Sep 28, 2024 1:25 PM in response to L_butler

Hello! I'm very sorry to hear your AirPods aren't working properly.



If there's no sound in one AirPod:

  1. Make sure that your charging case is fully charged.
  2. Place both AirPods in your charging case and let them charge for 30 seconds.
  3. Open the charging case near your iPhone or iPad.
  4. Check the charge status on your iPhone or iPad to make sure that each AirPod is charging.
  5. Put both AirPods in your ears.
  6. Play audio to test both AirPods.


If an AirPod still isn't working, reset your AirPods or contact Apple Support.



It seems you've already completed some of the steps, so you may need to contact Apple Support.


Hope this helps!


-Bryce

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AirPod not working

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