Apple Music crashing after iMac Sequoia OS 15 update

I had This problem when I updated to Sequoia on my 2019 MacBook Pro. I got a new 2024 MacBook Pro and it’s having the same problem so I assume it’s not a hardware problem. I also got that same message that it was a kernel problem. But I think it’s something going on with the software.

I just downloaded 15.3 and yes, music is still broken. Mine won't even open. It's been this way since 15.2. I'm frustrated knowing they sent out another update and didn't fix such a big problem. I've been using the quicktime player, but it's so clumsy doing it this way. I need it for my work and so this has been difficult.

Ok, good to know I am not alone. Same problem also here. 15.2 on MacMini M4. Music crashing when drag and drop.

See my response above, I think it's a SwiftUI bug. See if the workaround I mention mitigates the issue.

Not exact same problem but it is after downloading Sequoia in Music, but I had over 1000 songs disappear again from the library after the update. Also, I preordered an album and got notice it had dropped and was available, but not showing in my library, and tried to download it and said it was being updated. I have not been billed for it, but will not let me access it without buying it again.

I just used EtreCheck and got this report - as a major problem. Can anyone tell me what this means?

   Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure.

prettybird wrote:

I just used EtreCheck and got this report - as a major problem. Can anyone tell me what this means?

   Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure.

Kernel Panics are either caused by a third party Kernel Extension that needs removed or could also be a sign of Hardware failure. The rest of the report will provide more details on what Kernel Extensions are installed and what the Kernel Panic is.

I use Apple Music heavily weekly to prepare a Hospital radio show since upgrading to Sequoia the software crashes repeatedly whenever I try to make any changes to a Playlist. This is really tiresome !

iMac 5K 27 inch 2019 3.7 GHz 6-Core Intel Core i5 64 GB 2667 MHz DDR4 memory. Mouse is Razer Deathadder Elite and hardwired to iMac. Apple keyboard also hardwired. I upgraded to Sequoia 15.1 everything ran fine for a few days. Everything still runs fine except the Music app it does not respond to right click on mouse, I get no dropdown. It does not respond to key commands i.e. command i, I get the error bleep. I can play music, but only one song at a time from the playlist. I can select all from keyboard in playlist, but can go no further. These commands on the keyboard and the right click on the mouse work fine in every other aspect on my iMac except in the Music app.

Tried dropdown at top right of playlist see image below.

I have restarted both my iMac several times as well as the Music app several times. I checked that the Music app recognized this iMac.

My music is also on an external My Passport 4T drive which is connected to ACASIS 7 Ports 36W USB 3.0 Data Hub with individual On/Off switches and a power adapter. When playing music I only have the one port which contains the drive that holds my music (MP3s) active. There’s 355.71GB of music files within that drive, I don’t imagine there’s a limit(?)

I’ve swapped ports on the hub with another same make drive and though it does not contain MP3 music files ( they’re MP4 movie files) nor is it linked to the Music app the files within show a dropdown menu when I right click on them and the files respond to the commands. I’ve removed the drive from the hub and connected directly to my iMac in a different port and still the same result.

I’ve upgraded to Sequoia 15.1.1 from 15.1 and the problem I’ve previously outlined remains the same even after connecting the external drive from my hub to directly into the port on the back of my iMac.

This particular community is focused on Music app crashing specifically when dragging and dropping music into another playlist after upgrading to Sequoia 15. I won’t even attempt the drag and drop just to see if my Music app would crash. I’m not a glutton for punishment. I do believe when Apple answers the problems between Music and Sequoia it will function at 100%.

I have an additional issue after upgrading to 15.1 then 15.1.1 and I was wondering if the people in this community had it as well. Spotlight Search and File Search are now nonfunctional. I’ve tested this a few times with different file names or folder names and get the same results.

I use Affinity Photo, Design and Publisher, but these programs are not running at the time I attempt to use the Music app and I also have 64GB of Ram. Upgrading to 15.1.1 has not fixed my issue with my Music app. Hopefully, Apple will come up with a fix for me before Christmas or I'll have to use alternative methods to play my Christmas playlists. : (

I almost exclusively use recordings that I have made. And I experienced the same thing you do. Some songs, crash music, and some songs don’t. Some songs can’t be found. There was one upgrade when this problem disappeared, and I could move all the songs and the songs I hadn’t been able to find were suddenly there again. I have no idea if it’s an indexing problem – that’s way above my pay grade!