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Issue with AirPods Pro 2 and iOS 18: Ringtone Volume Extremely Loud

Since updating my devices to iOS 18, I've encountered an issue with my AirPods Pro 2 when receiving calls. The problem I am encountering is that my ringtone plays through my airpods and the volume is directly linked to the ringtone volume set in the phone’s settings. However, the problem is that the ringtone plays at an extremely loud volume in my AirPods, loud enough to be heard from across the room. This is extremely uncomfortable and potentially harmful experience when I receive calls, as the sound blasts through my AirPods probably exceeds 100db!


Adjusting the ringtone volume in settings to reduce the volume in my AirPods is not a viable solution because it also affects the volume of other essential features, such as my alarm. Lowering the ringtone volume means my alarm becomes too quiet to wake me up in the morning, which makes this issue even more disruptive.


This problem is new and only started occurring after the iOS 18 update. I’m looking for any advice on how to fix or work around this issue without compromising my alarm volume.

AirPods Pro (2nd generation)

Posted on Sep 29, 2024 5:30 PM

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Question marked as Top-ranking reply

Posted on Nov 8, 2024 10:32 AM

My challenge is the opposite - On my Pro Max 11 with Airpods Pro 2 and ios 18.1 I cannot get the phone to ring audibly through my airpods. There's a very faint alert and ring - unhearable if there is anything else going on. I've set the ringer volume, turned off loud noise protection. Still it is not working as it did this morning before the 18.1 update.

69 replies

Issue with AirPods Pro 2 and iOS 18: Ringtone Volume Extremely Loud

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