The trackpad on my 2013 macbook pro stopped working, I cant move the cursor now with plugging in a mouse. Also, when typing, often hitting a key wont register. I've tried updating the software (the latest OS my computer can run is big sur), resetting the smc and pram, but no luck. I'm wondering if it is a hardware issue with the keyboard not working perfectly now too. Any advice?
[Re-Titled by Moderator]
MacBook Pro 13″, macOS 10.15
When you try to click with your trackpad, do you feel that the trackpad doesn't go down?
If this is the case, then your battery is too old and started to bulge thus pushing upward the top casing
of your MacBook Pro, with the trackpad and the keyboard.
You can check this within:
[apple menu] > About this Mac > System Report… > Hardware > Power > Battery Information: > Health Information
Then bring it as soon as possible in an Apple Store to diagnose and replace its battery.
When you try to click with your trackpad, do you feel that the trackpad doesn't go down?
If this is the case, then your battery is too old and started to bulge thus pushing upward the top casing
of your MacBook Pro, with the trackpad and the keyboard.
You can check this within:
[apple menu] > About this Mac > System Report… > Hardware > Power > Battery Information: > Health Information
Then bring it as soon as possible in an Apple Store to diagnose and replace its battery.
Any signs of swelling, case not sitting level, that sort of thing? If the battery in your Mac is the original, it's old enough that it could be failing and when that happens the battery can swell, one of the early signs is malfunctioning trackpad and keyboard since the battery sits under them.
What could cause a trackpad to stop working on my MacBook Pro?
