Apple Gift Card not applying to my checkout balance

I just redeemed an apple gift card for 140$ to my apple account. Now when I go to make a purchase I cannot apply that balance? I am logged in, select apply pay but the 140$ is no where to be found at that step?

MacBook Pro 16″, macOS 14.6

Posted on Oct 1, 2024 1:28 AM

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Question marked as Top-ranking reply

Posted on Oct 1, 2024 2:20 AM

Redeeming a card puts the amount in your Apple Account balance. Read this article about how to check your Apple ID balance.--> Check your Apple Account balance - Apple Support

- If you think that your Apple ID balance is incorrect, sign out of the App Store or iTunes Store, then sign back in and check the balance again. If you still think that the balance is incorrect, check your purchase history to see if a subscription renewed or you bought an item that used the funds. Read this support article for directions about how to see your purchase history in the App Store or iTunes Store [mobile device, computer, or web] --> View your purchase history for the App Store and other Apple media services - Apple Support


If you still have problems:


Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> Contact Apple for support and service - Apple Support

1 reply
Question marked as Top-ranking reply

Oct 1, 2024 2:20 AM in response to Applychris

Redeeming a card puts the amount in your Apple Account balance. Read this article about how to check your Apple ID balance.--> Check your Apple Account balance - Apple Support

- If you think that your Apple ID balance is incorrect, sign out of the App Store or iTunes Store, then sign back in and check the balance again. If you still think that the balance is incorrect, check your purchase history to see if a subscription renewed or you bought an item that used the funds. Read this support article for directions about how to see your purchase history in the App Store or iTunes Store [mobile device, computer, or web] --> View your purchase history for the App Store and other Apple media services - Apple Support


If you still have problems:


Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> Contact Apple for support and service - Apple Support

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Apple Gift Card not applying to my checkout balance

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