Long story short my AirPods Pro were part of a recall program for noise problems
Apple is refusing to take them even if I was never made aware of the problem and of course now I’m late.
is that even legal ?
is there a way to have them replaced as an exception ?
[Re-Titled by Moderator]
You are posting to a user to user technical forum. We are Apple users like you and cannot help you find a way to have your AirPods replaced as an exception. I did find this article from 9 to 5 Mac that explains what to try if you do not qualify. I know this is not what you're asking for but I'm offering it just in case it helps.
Try to fix AirPods even if you’re not eligible
If it turns out you’re not eligible for the AirPods Pro recall, try out these 4 tips to fix your earphones:
Double-check the battery of your AirPods case and AirPods
Double-check Bluetooth on your iPhone didn’t get turned off
Clean the speaker and mic grilles
If your AirPods won’t connect or are still having issues with sound, reset them
If it turns out you have a dead battery in one of your AirPods, Apple charges $49 to replace it (per earphone). Typically it’s a new AirPods earphone you get with that, not a battery replacement of your existing one.
Thanks Carol,
I did indeed try all that but that didn’t change anything.
went to Apple Store and they want to charge me 218€ for replacement (they are AirPods Pro) when new are 249.
its a shame as they are good to be trashed now
Is there a way to replace AirPods Pro that were part of a recall program for noise problems?
