i just went to watch apple tv and it was asking me to sign up and get a free trial. problem is i'm already subscribed! i went to manage my subscriptions in my apple account and none of my subscriptions are there. where have they gone and how do i get them back??
[Re-Titled by Moderator]
iPhone 14 Pro, iOS 18
It seems like an account sync issue. First, ensure you're logged in with the correct Apple ID. Try restarting your device or signing out and back into your Apple ID. If subscriptions still don't appear, contact Apple Support for assistance in restoring your subscriptions.
Is this for the Apple TV box, or a different device?
Identify your Apple TV model - Apple Support
Find your Apple TV model number - Apple Support
Verify that the intended account is active. If multiple accounts are present, then the subscriptions for that account apply.
this is trying to watch the apple tv app on a tv. thanks all - i got it sorted in the end.
How do I retrieve my Apple TV subscription?
