You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Password icon is missing after iOS 18 update on my iPhone

What happened to my passwords on my iPhone after updating to iOS 18. There’s no more password icon on my phone it’s like all my passwords have been wiped clean off my phone


[Re-Titled by Moderator]

iPhone 14 Pro Max, iOS 18

Posted on Oct 1, 2024 1:30 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 12, 2024 11:06 PM

In Settings, scroll to the bottom of the list. Look for a new icon for Apps. Click it.


All apps, including your passwords, are now alphabetically stored there. I do not like it at all, I am a creature of habit and muscle memory and this threw me off too.

166 replies

Nov 26, 2024 1:56 PM in response to JustJudithMeredith

JustJudithMeredith wrote:

I accessed the list that had passwords listed - like before the update - but I don't have a clue how I found it! I thought I had it - but when I backed out of it, then tried to go back to the list, I couldn't find it :>(

Its an App, like Facebook or Messages or Mail or Phone is an App. And the App has three different colored keys on it and is says Passwords.

Nov 30, 2024 7:17 PM in response to smigon8868

Don’t mind changes, but what I do mind is that I must hunt to find a feature I use every day. Plus, I have to click more icons to get to Passwords — instead of one.


This change makes no sense.


If this is Apple’s effort to deter bad actors from finding Passwords, any criminally-minded person will know how to get to my passwords much better than I do.


This ‘update’ only hamstrings users.


Thought what Apple strives for in their iPhones is ease of use.


Hope Apple rethinks this very poor ‘update’ and restores the Password icon on the first screen in Settings.

Dec 2, 2024 4:42 PM in response to Michael817

Found the All-New Passwords app

No doubt there was a reason, as there is for every human action, to move it to it's current location


But what the **** were you nerds thinking??????????

How many websites are there are there on this planet that ask for two step verification?

A Degenerative move considering the number of apps moving to a time-limited 2nd-step code-reply


And why have you added so many steps to access the passwords app?

"I know...people will be so enamoured with our iOS that they won't mind at all"


iPhone still remains a great product

But the iOS is sometimes so frustratingly impractical that I'm considering a Galaxy...yes, really!!!

What are the stats on customer loss after each upgrade?

What about whenever extra steps are added to an already existing multi-step process?

Dec 5, 2024 1:33 PM in response to Michael817

iPhone 14 upgrade to iPhone 18 has obliterated any faith I ever had in Apple. Not only can I not find SETTINGS where I used to find my PASSWORDS, but the Community is suggesting I GO TO SETTINGS to fix this — but my SETTINGS access is no longer there.

Why can’t Apple have APPLE people help instead of having their customers do their patching up for them? I have HAD it with Apple!

Dec 5, 2024 2:10 PM in response to Doufly2

Doufly2 wrote:

Apple has never made my life easier with upgrades.
Apple this and Apple that. I always am left with a struggle or must turn to the Community (still little success) or I must get help (very good help) at the Best Buy Geek Squad. I am P-Off.

Would SOMEBODY at Apple please respond to this problem??

No one from Apple is going to respond to you here. Since you know this is a community (user to user only) forum and you have needed to turn to it for help, maybe be a bit nicer as we are just users like you, volunteering our time trying to help users. See my response to you just above this post. Try what I suggested.

Password icon is missing after iOS 18 update on my iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.