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My MacBook Pro (Retina, 15-inch, Mid 2015) has stopped connecting with my printers. It has connected with no problem for years and now it doesn't.

The software is up to date (OS 12.7.6), the printers software is up to date. I've switched both on and off again. And I can still print on either of my printers still from my iPhone and another computer, so the issue is with this mac. Anybody have any suggestions?

MacBook Pro 15″, macOS 12.7

Posted on Oct 2, 2024 1:45 AM

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3 replies

Oct 2, 2024 6:35 AM in response to karlin210

Any information about the printer models?


Since this appears to be about printing via a network, have you also tried a full power-cycle sequence?

If not (do not forget the router): Power off the Wi-Fi router, the printers, the Mac, the iPhone, and all other

devices/computers. Wait two to three minutes. Power on the router. Wait two to three minutes. Power on the printers. Wait a minute or two. Power on the Mac, the iPhone and all other devices/computers.


If necessary, try resetting the printing system and re-adding the printers on the Mac.

Reset the printing system on your Mac to solve a problem – Apple Support (UK)

Add a printer to your printer list so you can use it on Mac – Apple Support (UK)

Oct 2, 2024 11:10 AM in response to Jan Hedlund

Thank you so much Jan! That has worked. I had tried everything I could think of and presumed that because I'd switched the laptop and the printer off and then on again - I had tried that. But I didn't know about a full power-cycle sequence. I've done that and it's all sorted. Thank you again, I was getting extremely frustrated with this.

My MacBook Pro (Retina, 15-inch, Mid 2015) has stopped connecting with my printers. It has connected with no problem for years and now it doesn't.

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