You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Apple Intelligence brings incredible new features across iPhone, iPad, and Mac.

The first set of features is now available, with many more rolling out in the coming months.

⏺ Overview

⏺ Compatible Devices

⏺ iOS 18

⏺ iPadOS 18

⏺ macOS Sequoia

Why is the Apple Intelligence not included on my iPhone 16?

Just trade in my iPhone 12 Pro Max for the 16 expecting it to have all the features that were advertised with Apple Intelligence.

But instead I got a phone virtually the same as my 12 with a bit of a hardware upgrade.


[Edited by Moderator]

iPhone 16 Pro Max, iOS 18

Posted on Oct 2, 2024 7:06 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 5, 2024 4:04 PM

So I’m with Rogers, I’ve got the IPhone 16 pro max. I think I heard the AI will be released near the end of October ? Is that correct ??

Thanks

Art

26 replies

Oct 25, 2024 9:23 AM in response to OriginalGimpsta

Every commercial on TV is broadcasting the 16 model with Apple Intelligence. I understand Apple is not advertising it on their website that it’s available yet but people don’t necessarily buy their phones by reading the fine print on the Apple website. They are buying their phones through social media and television commercials that are promoting the phone with this feature and it is not available yet so it’s frustrating.

Oct 25, 2024 5:06 AM in response to kiosha129

kiosha129 wrote:

No.. I purchased the phone because it was advertised to have AI. So please don’t lecture me about patience. You have a great day though.

You mean you bought the phone without doing ANY research on when it's features would be available. Had you done research on AI, which Apple published publicly, you'd have known just like I did and likely millions of others that Apple Intelligence would arrive this fall and would NOT be on your iPhone on day one. That's on you, no one else.


Apple published this in advance of anyone ever getting an iPhone 16 model --> Apple Intelligence Preview - Apple


Nov 4, 2024 7:26 AM in response to OriginalGimpsta

If you’ve updated to iOS 18.1 then you can follow these directions. I’ve also added screenshots. After updating, you still have to join the waitlist for it to be pushed through to your device.


Go to your settings and from there, scroll down to Siri, and Apple Intelligence.

once selected, there is a blue link to either join waitlist or if you already have, it will say joined waitlist.


it takes about 20 to 45 minutes to receive the update, but you’ll have the opportunity to have Apple Intelligence. Finally, it’s here! Once you receive Apple Intelligence, you will have the message I’ve screenshot below. I’m about to follow my props. I’ll follow up with an update on another thread.



Oct 25, 2024 5:56 AM in response to kiosha129

kiosha129 wrote:

No.. I purchased the phone because it was advertised to have AI. So please don’t lecture me about patience. You have a great day though.

You should return it then if you are within the 14 days. There are many people having to wait to get their hands on one, who realized that AI is a coming soon feature that will be available on that device very shortly.

Oct 11, 2024 3:31 PM in response to OriginalGimpsta

Apple Intelligence Preview - Apple


The Apple Intelligence Preview page now says


"Apple Intelligence will be available in beta on all iPhone 16 models, iPhone 15 Pro, iPhone 15 Pro Max, and iPad and Mac with M1 and later, with Siri and device language set to U.S. English, as part of an iOS 18, iPadOS 18, and macOS Sequoia update this fall. English (Australia, Canada, New Zealand, South Africa, UK) language support available this December. Some features, additional platforms, and support for additional languages, like Chinese, English (India, Singapore), French, German, Italian, Japanese, Korean, Portuguese, Spanish, Vietnamese, and others, will be coming over the course of the next year."


The December timeframe for these non-U.S. variants of English is new. Previously they would have been lumped into the category of "support for additional languages … coming over the course of the next year."

Oct 11, 2024 5:04 PM in response to arthurfromottawa

arthurfromottawa wrote:

when will I be able to get the AI on my 16 pro max ??? Can I ask anyone at Apple this question ?? Maybe in an Apple Store ??
thanks
art

Keep an eye on this web site:

Apple Intelligence Preview - Apple


It will be released when it is done. Not even sure if Tim Cook would know that date since betas are still being released which tells you there is still bug testing being done.

Oct 25, 2024 9:38 AM in response to JRoHe

JRoHe wrote:

Every commercial on TV is broadcasting the 16 model with Apple Intelligence. I understand Apple is not advertising it on their website that it’s available yet but people don’t necessarily buy their phones by reading the fine print on the Apple website. They are buying their phones through social media and television commercials that are promoting the phone with this feature and it is not available yet so it’s frustrating.

It's on their commercials too. Here is the Zac commercial:


Why is the Apple Intelligence not included on my iPhone 16?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.