I keep getting a google play charge on my account
I am trying to see why I am getting or trying to be charged by google play.. and now it won’t allow me to download an app I need, askin me to check my accounts
iPhone 12, iOS 17
I am trying to see why I am getting or trying to be charged by google play.. and now it won’t allow me to download an app I need, askin me to check my accounts
iPhone 12, iOS 17
Hi alonda1975,
welcome to the Apple (user-to-user) Community!
Re: I keep getting a google play charge on my account
As Apple users, like yourself, we have no access to your accounts or details to see what is happening.
So it is not easy to guess what you may need in order to solve the situation, you may find answers below:
Apple support has articles online (links below) that may be helpful.
If this charge is on your Apple Account:
You may be able to see what you were charged for, if you want to:
See: If you see 'apple.com/bill' on your billing statement - Apple Suppor
You can check out how to report a problem:
https://reportaproblem.apple.com/?s=6
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If you are charged for a subscription you do not want, you may need to cancel it to avoid further charges:
(Or for more info. / support / contact options etc.)
See the support website: Subscriptions and Billing - Official Apple Supportt
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Re: "now it won’t allow me to download an app I need, askin me to check my accounts"
If this is the App Store, or your Apple Account:
You can see what to do: If you can’t download or update apps on your iPhone or iPad - Apple Support
If needed: (Eg: If a family member made a purchase): Find out how to pay an unpaid order.
What to do: If a message says 'billing problem with previous purchase' or 'verification required' - Apple Support
or
If you pay the charge, or if money has actually been paid or deducted (not pending):
You can try to: Request a refund for apps or content that you bought from Apple - Apple Support
More help or support if needed"
Apple Account Support Website: (infoi. / support / contact options etc.
Apple ID - Official Apple Support
All the best :-)
I keep getting a google play charge on my account