I keep getting a google play charge on my account

I am trying to see why I am getting or trying to be charged by google play.. and now it won’t allow me to download an app I need, askin me to check my accounts

iPhone 12, iOS 17

Posted on Oct 3, 2024 8:04 AM

Reply
1 reply

Oct 3, 2024 11:47 PM in response to alonda1975

Hi alonda1975,

welcome to the Apple (user-to-user) Community!


Re: I keep getting a google play charge on my account


As Apple users, like yourself, we have no access to your accounts or details to see what is happening.

So it is not easy to guess what you may need in order to solve the situation, you may find answers below:


Apple support has articles online (links below) that may be helpful.

If this charge is on your Apple Account:

You may be able to see what you were charged for, if you want to:

See: If you see 'apple.com/bill' on your billing statement - Apple Suppor


You can check out how to report a problem:

https://reportaproblem.apple.com/?s=6

___________________________________

If you are charged for a subscription you do not want, you may need to cancel it to avoid further charges:

(Or for more info. / support / contact options etc.)

See the support website: Subscriptions and Billing - Official Apple Supportt

__________________________________________________________________________

Re: "now it won’t allow me to download an app I need, askin me to check my accounts"


If this is the App Store, or your Apple Account:

You can see what to do: If you can’t download or update apps on your iPhone or iPad - Apple Support


If needed: (Eg: If a family member made a purchase): Find out how to pay an unpaid order.

What to do: If a message says 'billing problem with previous purchase' or 'verification required' - Apple Support

or

If you pay the charge, or if money has actually been paid or deducted (not pending):

You can try to: Request a refund for apps or content that you bought from Apple - Apple Support


More help or support if needed"

Apple Account Support Website: (infoi. / support / contact options etc.

Apple ID - Official Apple Support


All the best :-)

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I keep getting a google play charge on my account

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.