How can I resolve Apple Account association issues on my iPhone?

Uninstall and reinstall the music app

Same here on my MacBook Air which I bought second hand. @Apple: why is this a problem??? I have associated my account with this MacBook. Not sure how long I will keep buying Apple products...

I just replaced my iphone with the same issue. Deleted and reinstalled Apple Music app and so far so good.

I deleted Apple Music then reinstalled and it worked for me so far🤞Thanks,

Try deleting the “Apple music” app and reinstalling it…

I'm having the same issue. I bought my iPhone11 through a company called BackMarket. I'll never make the same mistake again.

It's clear that any wiping protocols they're using, whether correctly or incorrectly, do not work. The message pops up frequently, and I'm wondering if the prior owner has access to my iCloud. BackMarket support has been very unhelpful.

First, Backmarket told me there was no such issue. When I uploaded a screenshot, their next reply was that I would have to "prove" that this is not an Apple issue. They asked me to check Settings to see if my iCloud name showed up and it did. Now what?

Whether it's an Apple issue or not, no company should be in the business of reselling devices that are still linked to the prior owner.

I'm wondering, how can the device be FULLY unlinked from the prior owner's account?

Sorry, I missed to read your excellent post kpttnuts.

Somehow I failed to realize the defaulted ”Rank” sorting of thread posts on this forum. Sorry Apple, but this ”Rank” post sorting effectively removes all kinds of logic and chronology to any solution… gah! And a lot of people, like me, will likely fail to read the latest post before putting questions ;-) …

Now I have removed Apple Music and re-installed it from App Store. Crossing my fingers!

Try deleting the “Apple music” app and reinstalling it…

I have a 13 Mini with iOS 18 and the same dialog issue. I purchased this phone 2 months ago at a well renowned iPhone refurbishing company. The dialog message described above keeps coming like once every 2 or 3 days, and clicking ”cancel” or ”transfer” makes no difference.

Since this phone was sold via a refurbishing service, there is no way for me to contact any previous owner to ”de-associate” the iPhone from their Apple account (heard this would be a working solution to some people otherwise). Will the dialog message keep bugging me forever, or will it stop after 90 days?

Have you tried kpttnutts solution I.e. delete music app and reinstall

Deleting and reinstalling the Apple Music app worked for me and one other person…worth a try??

Im currently at iOS 18.5. I’ve had no changes to my apple account on this device. I’ve already called apple support for this same thing too. They had no answers. I had to do a factory reset of my iPad and it still pops up multiple times an hour no matter if I click transfer or cancel. Today it’s been sending me to the App Store when I click transfer but the App Store says page cannot be found. It’s driving me insane!!!!

Glad it help someone else!!!

My solution worked for someone else…try deleting Apple Music app and re-installing it…

Brilliant!! I have had the same problem since buying a used phone and your solution worked perfectly - many thanks kpttnuts